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"The staff was super friendly. We were greeted by Saul at the buffet restaurant. He was super attentive and made our experience an excellent one."

"Thanks to Daniel for always welcoming us so kindly in the pool area. He’s very attentive and makes the experience even more enjoyable."

"Ty"

"Family friendly excellent value for the money"

"Great hotel’"

"Everything was Amazing, great staff and so much to see and do ! "

"Many pools, courteous staff, ample beach lounges, entertainment, and a good variety of restaurants were only part of the greatness of our trip. I would be remiss to not mention the great photography team located in one of the gift shops. We had three photo sessions that resulted in advertising quality photos. So much fun."

"The Hyatt Vivid is amazing! The location is perfect, the staff is super friendly, and everything is really well maintained. The food options were great and the entertainment was a blast. Only thing I’d suggest is having an app to make restaurant reservations and see which places are open and their hours—that would make it even easier. Other than that, everything was fantastic. Can’t wait to come back! "

"Our stay was truly amazing, and we felt so well taken care of the entire time. A few people especially stood out to us: Angel (Entertainment): Fun, so sweet, and incredibly talented at everything he did. He made us feel so welcome—we absolutely loved him. Oscar (Concierge): Truly an angel! He went above and beyond to take care of us, and it’s clear he loves what he does. Cesar (Market Place): Fantastic service and always so attentive. Juan (Pool Server): Made sure we never went without and kept everything perfect by the pool. Jonathan (Bartender): Hilarious and made our experience at the bar so fun. Jonathan (Entertainment): So sweet and helpful—we really appreciated his warmth. Javier (Preferred Bar): So nice, offered us tequila samples, crafted amazing drinks, and was such a pleasure to talk to. Our stay was blissful. The food was consistently delicious, the drinks were amazing, the atmosphere was relaxing, and the pools and property were so clean and well cared for. We couldn’t have asked for a better experience!"