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"An amazing stay! I would highly recommend this hotel if you are thinking about visiting Riviera Maya. Staff are super friendly and helpful, they can’t do enough for you and want you to be happy. Comfortable beds and spacious rooms, plenty of towels and mini bar stocked daily. The grounds of this are super special with a host of wildlife living on the premises. This makes for a truly unique experience, you never know what you will see next. Food is good, a wide selection of restaurants and buffets. This was our third time at this resort and we will surely be back!"

"The room was nice and clean, they have shampoo, body wash, conditioner, and body lotion. The service was fast! The drink and food are good! The lobby was beautiful, it had a small beach area so you have to come early if you want a good spot!"

"great deal to be upgraded."

"Room was really good, it's a older hotel but looks well maintained. Staff was excellent amd friendly. Front desk were very nice. Pretty much everything included. You could get a couple things for a extra charge but nothing that would mess with your stay. Honestly I would definitely stay again, especially for the price. "

"Great experience "

"The hotel was beautiful. But the staff was incredible, the room so big , and the food was delicious A big bufette and 4 restaurants with especial food "

"Room couldve been a tad more clean but the staff came in wveryday and replaced towels and changed bedding and swept the room. All staff were super freidnlt and helpful. There were evening shows to attend. Parts of the resort were under consturction but it was still so beautiful. Next time we would bring our kids!"

"over all good"

"The room was spotless! The view was amazing! The resort is very well maintained and staff is very knowledgeable and professional! Very big thank you to Jovani who made our dinner reservations unforgettable and unique ! Also a big thank you for Jesus from the lobby bar who makes the best drinks ! Only one recommendation.. if you want to have the best room and view you have to book The Tower room!"