Zama, a neighborhood in Tulum, is home to TEVA TULUM. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum Beach and Sian Ka'an Biosphere Reserve. Xel-Há Park and Holistika Art Walk are also worth visiting. Visit our Tulum travel guide
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator (39 inch wide door)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to elevator
Smoking not allowed
Services and conveniences
Blackout drapes
Concierge services
Guidebooks
Iron/ironing board
Luggage storage
Restaurant dining guides
Safe
Tour and ticket assistance
Virtual front desk
Things to do
Bicycle rentals
Outdoor pool (guest access) nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
12 units
Bicycle rentals
Policies
Check-in
Check-in start time: 4:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email within 72 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests
Guests are recommended to download the property's whatsapp mobile app before check-in
Information provided by the property may be translated using automated translation tools
Access methods
Access code, private entrance
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: MXN 3000 per accommodation, per stay
Cleaning fee: MXN 500 per accommodation, per stay (varies per unit)
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Frequently asked questions
Does TEVA TULUM have a pool?
Yes, this property has 8 outdoor pools.
How much does it cost to stay at TEVA TULUM?
As of 21 August 2026, prices found for a 1-night stay for 2 adults at TEVA TULUM on 19 September 2026 start from AED 128, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is TEVA TULUM pet-friendly?
No, pets are not allowed at this property.
How much is parking?
This property doesn't offer parking.
What time is check-in at TEVA TULUM?
Check-in start time: 4:00 PM; Check-in end time: 9:00 PM.
What time is check-out at TEVA TULUM?
Check-out is at 11:00 AM.
Where is TEVA TULUM located?
Located in Zama, this apartment building is 0.9 mi (1.5 km) from Dos Aguas Park and 2.9 mi (4.6 km) from Tulum Beach. Hospital de Tulum and Jaguar Park are also within 2 mi (3 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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