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"great service"

"This was our first visit to Tulum and we will definitely be back! The service at this resort was 5 star (especially Alfonzo at the preferred beach), rooms beautiful and well cared for, the food/drinks were fantastic along with prompt room service on any request. We loved how secluded this resort was with miles of beaches to explore. We look forward to bringing our kids with us next trip!!!"

"Very nice place "

"Beautiful property. Staff were extremely helpful and friendly. "

"The staff was great and always very nice and attentive. The food was excellent and the Alaya wa beautiful."

" stayed at this hotel in Tulum and had an unforgettable experience. The location is absolutely stunning, surrounded by nature and right on a beautiful stretch of beach, perfect for a quiet morning walk or watching the sunset. The food was amazing as well, breakfast, lunch, and dinner were all impressive, generous, and full of fresh local flavors. The staff were incredibly kind and attentive, always making sure everything was perfect. The room had that perfect “wild luxury” vibe: stylish yet close to nature, with thoughtful details everywhere. I would love to come back and stay here again; it’s truly one of the best places I’ve ever stayed."

"This place is magical. Just book it and go."

"It was wonderful A brand new hotel very nice. We received an upgrade and stayed in the suite. "

"Very good service "