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"We stayed the week of May 24-may31 2025. This was my second time staying here. The first time was 4 years ago during Covid. We were kind of worried when we saw the news of a fire happening there a week before we were going, but they accommodated us by letting us enjoy the other resorts (tulum and akumul) on their property as well free of charge. This made our stay that much better. Everyone was so friendly and helpful across the whole property. I am a person who uses a walker and they were very accommodating; even with finding me a room on the ground floor. Beautiful resort! Also clean and well taken cared of. I loved seeing the little critters running around; especially the iguanas. (Pics added). Thank you for an unforgettable vacation!"

"We stayed at Occidental Xcaret and spend most of the days with an amazing feeling. Waking up with the sound of the birds chirping, making their own music, seeing monkeys by our balcony, surrounded by trees made us feel connected with nature. The restaurants are amazing, the private beach is pristine and beautiful, snorkeling is right there, xcaret park is just a walking trail, to sum it up, this place is superb. "

"Love it ❤️❤️❤️❤️❤️"

"Far exceeded our expectations! Unparalleled cleanliness and friendliness. Excellent food at all restaurants we tried including the buffet. We did not go to the Mexican one. Rooms were luxurious and the upgraded oceanfront room was worth it. The value for what we paid was tremendous. Highly recommend it!"

"Great hotel for family we enjoy it so much "

"great"

"Staff was great. Mexican restaurant fantastic. Overall excellent "

"The stay was amazing, I will be returning soon."

"Property was beautiful! I enjoyed my stay for 3 nights, 4 days. Many dining options, Efrain the hibachi chef from the pan-asian restaurant, 10/10 ambiance, he was great and very personable. The staff on arrival was great. Everyone treated us well. Resort was clean, they provided clean towels each day. The waves were calm. Their gym is nice and clean. Food 8/10. Sushi: 10/10. Drinks: 7/10. Staff: 9/10"