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GRAND HILAI SUN MOON LAKE

5.0 star property

Choose dates to view prices

Located close to Sun Moon Lake, GRAND HILAI SUN MOON LAKE provides designer stores on site, dry cleaning/laundry services, and a bar. Treat yourself to a facial or a body treatment at the onsite spa. Be sure to enjoy a meal at any of the 3 on-site restaurants. Enjoy the health club, as well as activities like boat tours. Free in-room WiFi is available to all guests, along with a steam room and a sauna.

Reviews

10 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is AED 1,818
AED 2,100 total
includes taxes & fees
25 May - 26 May

About this property

GRAND HILAI SUN MOON LAKE

  • Luxury hotel near Sun Moon Lake
  • At GRAND HILAI SUN MOON LAKE, you can look forward to designer stores on site, dry cleaning/laundry services, and a bar. Treat yourself to a facial or a body treatment at the onsite spa. Be sure to enjoy a meal at any of the 3 on-site restaurants. Enjoy the health club, as well as activities like boat tours. In addition to a steam room and a sauna, guests can connect to free in-room WiFi.
  • Other perks include:
    • An outdoor pool along with sun loungers, pool umbrellas, and a lifeguard on site
    • Free self parking
    • Self-serve breakfast (surcharge), hot springs on site, and an electric car charging station
    • A banquet hall, luggage storage, and karaoke
    • Guest reviews give good marks for the overall condition
  • Room features
  • All 93 rooms offer comforts such as premium bedding and pillow menus, in addition to thoughtful touches like air conditioning and free stocked minibars.
  • Other amenities include:
    • Baby baths, children's slippers, and free infant beds
    • Bathrooms with spring water tubs and hair dryers
    • 45-inch LED TVs with Netflix, streaming services, and satellite channels
    • Wardrobes/closets, balconies, and refrigerators

Similar properties

Building design
The Lalu, Sun Moon Lake
Yuchi
  • Pool
  • Breakfast included
  • Spa
  • Parking included
9.4 out of 10, Exceptional, 641 reviews
The price is AED 1,777
AED 2,052 total
includes taxes & fees
27 May - 28 May
The Lalu, Sun Moon Lake
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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for TWD 8800.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for self-serve breakfast: approximately TWD 1848 for adults and TWD 924 for children
  • Rollaway bed fee: TWD 8800.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Apple Pay
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Property Registration Number 交觀宿字第15 號

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 7:00 PM
Hot springs access available from 7:00 AM to 10:30 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A car is recommended for transportation to and from this property
Parking height restrictions apply
Guests under 12 years old are not allowed in the health club or fitness facility
Guests under 16 years old are not allowed in the spa

Frequently asked questions

Does GRAND HILAI SUN MOON LAKE have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–7:00 PM.

How much does it cost to stay at GRAND HILAI SUN MOON LAKE?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at GRAND HILAI SUN MOON LAKE on 25 May 2026 start from AED 1,818, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is GRAND HILAI SUN MOON LAKE pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at GRAND HILAI SUN MOON LAKE?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at GRAND HILAI SUN MOON LAKE?

Check-out is at noon.

Where is GRAND HILAI SUN MOON LAKE located?

Situated on a lake, this luxury hotel is within a 10-minute walk of Shueishe Pier and Sun Moon Lake. Meihe Garden and Shueishe Visitors Center are also within 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

10

Exceptional

10

Cleanliness

9.8

Amenities

10

Staff & service

10

Property conditions & facilities
Rating 10 - Excellent. 58 out of 63 reviews
Rating 8 - Good. 4 out of 63 reviews
Rating 6 - Okay. 1 out of 63 reviews
Rating 4 - Poor. 0 out of 63 reviews
Rating 2 - Terrible. 0 out of 63 reviews

Reviews

Verified

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay. Perfect location to see the lake, specially from the balcony of the bar. Room is big and clean, food is excellent, staffs are all very polite and caring. Highly recommended!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

chi ren

Liked: Cleanliness, amenities, property conditions & facilities
yes very clean and all the stuff are very kindly and polite.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service, great views and location, and a comfortable, modern room. I would absolutely stay here again and highly recommend it to others.
Balcony view
Hotel interior view
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Hsing-Fang

Liked: Cleanliness, staff & service, property conditions & facilities
The best service, the best view,
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Sharla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Grand Hilai Sun Moon Lake far exceeded our expectations. The welcome we received was warm and attentive, we felt right at home the moment we stepped through the door to our room. The view of the lake was breathtaking and the room was decorated so nicely. The General Managers and staff were so helpful and accommodating. The breakfast buffet is generous and delicious. The spa experience was top notch and Jasmine, my therapist was so intuitive and had a wonderful touch. The Grand Halai is one of the best experiences I’ve had top to bottom. I can’t wait to come back.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding service. Rooms are spacious with all the amenities you need. Phenomenal views of the lake from our room. The bar is closed 5-8pm which we found super puzzling and didn’t know until we showed up at 5pm for a cocktail. Never heard of that at a hotel before. No food or drink service at the pool - also seems unusual for such a high end hotel. Otherwise a wonderful experience!
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Ju Hui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent experience
Stayed 1 night in Nov 2025
Verified

8/10 Good

Joe

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Yenhong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at this hotel was nothing short of exceptional. Nestled in a prime location overlooking the breathtaking beauty of Sun Moon Lake, the property offers stunning panoramic views that feel almost surreal. Waking up each morning to the misty lake framed by mountain ranges was unforgettable. The room itself was incredibly luxurious—beautifully designed, spacious, and thoughtfully appointed with every comfort in mind. Beyond the accommodations, the hotel offers a wonderful selection of complimentary and paid activities that make the stay feel like a true retreat. The highlight, without question, is the boundless swimming pool. Floating in the infinity pool while gazing out at the tranquil lake and surrounding mountains is an experience that feels both peaceful and indulgent. We also loved the complimentary weekend morning yoga class—practicing yoga with the mystic lake and majestic mountain backdrop was simply magical. If there is one small area for improvement, it would be the reservation system for some of the complimentary wellness activities. There was a free sound bath session on the weekend that was already fully booked, even though we signed up as soon as we checked in. It would be wonderful if experiences like this could be reserved at the time of room booking, so guests can plan ahead. That said, this was only a minor disappointment in what was otherwise a flawless stay. Overall, the hotel exceeded our expectations in every way!
Stayed 1 night in May 2026
Verified

10/10 Excellent

CHI HSUAN

Liked: Cleanliness, staff & service, amenities
是
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

POCHUN

Liked: Cleanliness, staff & service, amenities
不管是氛圍或者是人員的服務，都非常的棒。 很推薦想要在日月潭附近有個美好舒適的住宿地點。
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Houng-jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, it is Exceptionally good among the hotels I stayed in Taiwan this trip.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

YICHUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
從check in開始的專屬接待辦理、入房後夜床服務、房間寬敞且乾淨舒適，陽台可遠眺日月潭景色、晚上九點還有提供道地小吃宵夜、早餐精緻主餐河龍蝦和勒眼牛排很美味，再搭配自助吧，整體體驗很滿意，會想再訪。
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

HUI YIN PATTY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

無與倫比的旅行

真的完全將日月潭的美盡收眼底！飯店的服務和態度真的好溫暖又專業！如果你是美食老饕，帶著空胃來享受吧！從早到晚有吃不完的美食！
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Ta-Chun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

用心經營的酒店

日月潭酒店首選，您來住看看就能體會，下次一定全家一起再來。
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

TING-DUEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

飯店與服務都讓人非常滿意

飯店住宿 與各設施都很讚，食物也很滿意，房內可以直接泡湯看湖景
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

SHIH-PEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
服務太好了
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

LI YU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
餐飲優秀服務優等客房舒服環境很棒
Stayed 2 nights in May 2025
Verified

10/10 Excellent

CHENG-TAI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
服務人員態度非常 親切
Stayed 1 night in May 2025
Verified

10/10 Excellent

HSIN-MING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
非常優質，值得與好友分享！
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Yun-Wen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

非常優秀的飯店

服務細緻用心 建議房間的垃圾桶可以增加一個比較夠用。
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

YIFUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

非常用心的Hotel.

雖然服務人員有些不熟練，但是每位服務人員都表現了非常熱忱的態度，很棒的感覺。 餐飲非常棒，尤其是中式晚餐，食器，擺盤，料理精彩美味，米其林等級的水準，超讚👍！
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Tianyi

Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Lin Kuei

Stayed 2 nights in Dec 2025