Located in Gornji Grad, Hostel Bureau offers free in-room WiFi and various leisure options. Guests can enjoy the library, arcade/game room, or relax on the terrace. Visitors appreciate the helpful staff and the billiards table for evening fun.
Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 1.86 per person, per night for adults; EUR 0.93 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.
We have included all charges provided to us by the property.
Optional extras
Fee for continental breakfast: approximately EUR 4.6 for adults and EUR 4.6 for children
Housekeeping is available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a security system, a first aid kit, and window guards
We should mention
This property does not have elevators
Frequently asked questions
Is Hostel Bureau pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Hostel Bureau?
As of 21 May 2026, prices found for a 1-night stay for 2 adults at Hostel Bureau on 28 May 2026 start from AED 222, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
This hostel doesn't offer parking.
What time is check-in at Hostel Bureau?
Check-in start time: 2:00 PM; Check-in end time: anytime.
What time is check-out at Hostel Bureau?
Check-out is at 11:00 AM.
Where is Hostel Bureau located?
Located in Gornji Grad, this hostel is within a 10-minute walk of Salata Sport and Recreation Center and Zagreb Cathedral. Archbishop's Palace and Ban Jelacic Square are also within 5 minutes. Zagreb Central Station is 15 minutes by foot and Zagreb (ZGC-Zagreb Central Train Station) is 16 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
I spend one night in a twin Room and it was perfect.
Thé hostel is in the center near a lot of shops and the cathedrale.
Very nice place.
Je recommande cet hôtel 👍
Inside is very nice and clean, the area around is not the cleanest though (no fault of this business)
Roland
Stayed 1 night in May 2024
Verified
10/10 Excellent
Kitty Wing On
30 July 2025
Liked: Cleanliness, staff & service, amenities
Great place to stay for solo travelers on a budget. The 8-person dorm is very spacious. There’s plenty of room to spread out your belongings, and you don’t feel like you’re bumping into other travelers all the time. Showers and bathroom facilities are all very spacious and clean. Staff is very friendly and helpful. If you have a late flight or bus in the evening after checkout the staff all you back into the hostel during the day to use the shower, kitchen, etc. The fridge in the kitchen is packed, so don’t expect to keep much there - but with so much good food around the area that isn’t so much of a problem. Definitely better than most budget motels in the US.
The hostel is clean and centrally located near the main square, less than a five-minute walk. Reception staff are friendly and polite and available 24 hours a day. Check-in and check-out are easy and flexible. The service is reasonable for the price.
I stayed there during my visit in April. All I can say is it was best value for money. I checked in very late around 3AM in the morning with no issues.
The staff is extremely helpful. They even provided guidance in what to do in the city with directions.
The hostel was clean.
I will definitely recommend it to other travelers
This place isn’t right in the main square, but it’s very close just a 10-12 mins walk away and there’s a tram stop literally two minutes from the property, which makes getting around super easy.
After traveling for a while, the comfort of the room made me feel right at home. It’s simple and basic not fancy. I booked a private room. It was on the same floor. I didn’t had to drag my luggage as they don’t have an elevator. The staff were all very friendly and helpful.
The room includes a hairdryer, a tea kettle, and some essentials. If you need to iron your clothes, there’s a separate room for that (not in-room). There’s no breakfast included, but there are a few places to eat right next to the hostel.
Overall, a great, no-frills stay with everything you need in a convenient location!
My stay started off excellently: the hotel is comfortable, clean, and well-equipped. However, everything changed drastically with the arrival of a group of around 40 children and teenagers.
From that moment on, there was excessive noise every night after 10 PM, with shouting in the hallways and even inappropriate behavior such as knocking on guests’ doors and running away. The most concerning and upsetting incident was when a few children tried to open the shower door while I was bathing. Had I not held the door shut, they would have seen me naked — an absolutely unacceptable and distressing situation.
Moreover, having to share showers and bathrooms with unsupervised children is highly inappropriate and concerning. Where I come from, this would be considered a criminal matter. There was a complete lack of control and responsibility from both hotel management and the group’s supervisors.
Unfortunately, what could have been a perfect stay turned into an uncomfortable and honestly unacceptable experience.
The Hostel is located perfectly in the centre. The staff were nice, the room was clean and spacious.
We only had a one night stay, but will use this Hostel again when we come again in the future for a longer stay in Zagreb.
Verified traveler
Stayed 1 night in Jun 2023
Verified
8/10 Good
Veronica
18 June 2025
Liked: Staff & service, room comfort
The room was good but smelled like mold and I got allergies
Hostel in good location and friendly staff working 24/7. Clean and tidy. Have all you need. The only downside is that there is school located in the same building.