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Hotel Bristol

3.0 star property
Hotel with a full-service spa, steps from Zermatt-Matterhorn Ski Paradise

Choose dates to view prices

Hotel Bristol sits amid the Swiss Alps near Zermatt-Matterhorn Ski Paradise, offering a peaceful retreat. Guests can relax in the garden, enjoy the arcade/game room, visit the spa, browse the library, or use the dry cleaning/laundry services for a comfortable stay.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Laundry
  • Pet friendly
  • Free WiFi
The current price is AED 915
AED 986 total
includes taxes & fees
30 Nov - 1 Dec

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Single Room, Mountain View

Standard Single Room, Mountain View | In-room safe, soundproofing, free WiFi

Standard Single Room, Mountain View

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Balcony
Soundproofed
Heating
TV
Bathrobes
Hair dryer
Private bathroom
Minibar
  • 13 sq m
  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Quadruple Room, Mountain View

Quadruple Room, Mountain View | In-room safe, soundproofing, free WiFi

Quadruple Room, Mountain View

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Balcony
Soundproofed
Heating
Free cribs/infant beds
TV
Bathrobes
Hair dryer
Private bathroom
  • 32 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Double Room, Mountain View (Matterhorn)

Double Room, Mountain View (Matterhorn) | In-room safe, soundproofing, free WiFi

Double Room, Mountain View (Matterhorn)

10.0 out of 10
Exceptional
(13 reviews)

Highlights

Balcony
Soundproofed
Heating
Free cribs/infant beds
TV
Bathrobes
Hair dryer
Private bathroom
  • 19 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Triple Room, Mountain View

In-room safe, soundproofing, free WiFi

Triple Room, Mountain View

8.8 out of 10
Excellent
(3 reviews)

Highlights

Balcony
Soundproofed
Heating
Free cribs/infant beds
TV
Bathrobes
Hair dryer
Private bathroom
  • 27 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Single Room, 1 Queen Bed

Single Room, 1 Queen Bed | View from room

Single Room, 1 Queen Bed

8.0 out of 10
Very good
(2 reviews)

Highlights

Balcony
Soundproofed
Heating
TV
Bathrobes
Hair dryer
Private bathroom
Minibar
  • 15 sq m
  • Mountain view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Double Room, Mountain View

In-room safe, soundproofing, free WiFi

Double Room, Mountain View

Highlights

Balcony
Soundproofed
Heating
TV
Bathrobes
Hair dryer
Private bathroom
In-room safe
  • 17 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, Mountain View

Superior Double Room, Mountain View | In-room safe, soundproofing, free WiFi

Superior Double Room, Mountain View

Highlights

Balcony
Soundproofed
Heating
TV
Bathrobes
Hair dryer
Private bathroom
In-room safe
  • 27 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, Mountain View (Matterhorn)

In-room safe, soundproofing, free WiFi

Superior Double Room, Mountain View (Matterhorn)

Highlights

Balcony
Soundproofed
Heating
TV
Bathrobes
Hair dryer
Private bathroom
In-room safe
  • 28 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Deluxe Double Room (Matterhorn View)

Deluxe Double Room (Matterhorn View) | In-room safe, soundproofing, free WiFi

Deluxe Double Room (Matterhorn View)

Highlights

Balcony
Soundproofed
Heating
TV
Bathrobes
Hair dryer
Private bathroom
In-room safe
  • 39 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

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AED 2,519 total
includes taxes & fees
6 Dec - 7 Dec
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About the neighborhood

Map
Schluhmattstr. 3, Zermatt, VS, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt - Furi - 1 min walk - 0.0 km
  • Furi - Riffelberg - 1 min walk - 0.0 km
  • Furi Ski Area - 1 min walk - 0.0 km
  • Kirchbrücke - 1 min walk - 0.0 km

Getting around

  • Zermatt Gornergratbahn Station - 9 min walk
  • Sion (SIR) - 77 min drive

Restaurants

  • ‪Hotel Post Zermatt - ‬6 min walk
  • ‪Brown Cow Pub - ‬6 min walk
  • ‪Restaurant du Pont - ‬3 min walk
  • ‪Old Zermatt - ‬1 min walk
  • ‪Elsie Bar - ‬3 min walk

About this property

Hotel Bristol

Hotel near Zermatt-Matterhorn Ski Paradise
Consider a stay at Hotel Bristol and take advantage of a terrace, a garden, and an arcade/game room. Treat yourself to a massage at the onsite spa. In addition to a library and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), free train station pick-up, and luggage storage
  • A front-desk safe, smoke-free premises, and an elevator
  • A computer station and tour/ticket assistance
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Hotel Bristol offer thoughtful touches such as bathrobes, in addition to amenities like free WiFi and safes.
Extra amenities include:
  • Bathrooms with tubs or showers and hair dryers
  • Balconies and heating

Similar properties

Exterior
Hotel Chesa Valese
  • Breakfast included
  • Spa
  • Free WiFi
  • Bar
9.8 out of 10, Exceptional, 175 reviews
The price is AED 1,922
AED 2,031 total
includes taxes & fees
17 Dec - 18 Dec
Hotel Chesa Valese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free train station pick-up and drop-off shuttle from 8:00 AM to 5:30 PM
  • Train station shuttle at scheduled times
  • Ski shuttle nearby

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: CHF 25 per person
  • A bar/lounge

Things to do

  • Arcade/game room
  • Full-service spa
  • Library
  • Sauna
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Elevator

More

  • 1 building
  • 5 floors
  • Smoking not allowed

Room amenities

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV

More

  • Heating
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 10.00 per pet, per night
Welcoming dogs only

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 80.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 25.00 per person
  • Pet fee: CHF 10.00 per pet, per night
  • Rollaway bed fee: CHF 80.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Clothing, including swimwear, is not permitted for guests using this property’s spa facilities.

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A car is not required for transportation to and from this property

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Bristol Zermatt
Hotel Bristol Zermatt
Hotel Bristol Hotel
Bristol Hotel Zermatt
Hotel Bristol Zermatt
Hotel Bristol Hotel Zermatt

Frequently asked questions

Is Hotel Bristol pet-friendly?

Yes, dogs are allowed at this property. There's a fee of CHF 10.00 per pet, per night.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Hotel Bristol?

Check-in start time: 3 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Bristol?

Check-out is at 11 AM.

Where is Hotel Bristol located?

Situated in Zermatt, this spa hotel is steps from Zermatt-Matterhorn Ski Paradise, Zermatt - Furi, and Furi Ski Area. Furi - Riffelberg and Kirchbrücke are just steps away. Zermatt Gornergratbahn Station is 9 minutes by foot and Zermatt (QZB-Zermatt Train Station) is 9 minutes.

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Hotel Bristol Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 444 out of 689 reviews
Rating 8 - Good. 208 out of 689 reviews
Rating 6 - Okay. 27 out of 689 reviews
Rating 4 - Poor. 5 out of 689 reviews
Rating 2 - Terrible. 5 out of 689 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great views, fun spa, amazing breakfasts, location awesome, happy staff
Great views
Great views
Stayed 2 nights in Aug 2025

10/10 Excellent

Kim Ying

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location and nice staff
Stayed 3 nights in Jul 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very nice and packed us a breakfast when we told them we were checking out early.
Stayed 1 night in Sep 2025

10/10 Excellent

Edith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a room with the Matterhorn view and it was amazing. Room was well equipped and very comfortable. Breakfast buffet was delicious.
Stayed 2 nights in Sep 2025

10/10 Excellent

Shu Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel with beautiful Matterhorn view, it is just directly in front of the room balcony. Hotel service is good and staff is friendly, always offering help. Location is excellent. Pick up and drop off service is also provided. Highly recommended!!
Stayed 2 nights in Oct 2025

10/10 Excellent

Mervyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, family run
Stayed 2 nights in Apr 2025

6/10 Okay

Thuy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff were so kind and helpful! Spa was a bonus! Rooms were clean and quant. Location was top notch with a great view of the Matterhorn and easy walk to the gondola to get up to the Matterhorn. Very close walk to the main shopping strip, restaurants and bar area. Also really loved the free shuttle service to and from the ZERMATT station. We would stay here again.
Stayed 1 night in Oct 2025

8/10 Good

Yoko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breathtaking view of the Matterhorn
Stayed 2 nights in Sep 2025

4/10 Poor

Joga

Disliked: Amenities
Very basic hotel.
Stayed 1 night in Jul 2025

10/10 Excellent

nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was nicest little chalet hotel with an amazing view of the Matterhorn. The breakfast was amazing, the staff were helpful with recommendations and they even have a little shuttle to take you to the train station! I would definitely recommend this hotel!
View from our room
View from the balcony
Night view from our room
Stayed 1 night in Jul 2025

10/10 Excellent

charina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean

Friendly staff, clean and 10 mins walk from the train station. Good breakfast selection. Great experience overall!
Stayed 2 nights in Aug 2025

10/10 Excellent

Niall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Bristol is a comfortable hotel in the heart of Zermatt, about a 10 or 15 minute walk from the train station but they do offer a shuttle service. Fabulous location with stunning views of the Matterhorn. Very convenient for getting gondolas up the mountains if you’re going hiking. Fantastic breakfast buffet in the morning.
Stayed 5 nights in Aug 2025

10/10 Excellent

BRIAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice.

Very nice stay! Good location -easy walk from train station. Very nice complimentary breakfast.
Stayed 1 night in May 2025

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, tropical Swiss hotel. Fantastic location. Vie of the Matterhorn. Wonderful breakfast
Stayed 1 night in May 2025

8/10 Good

Kaitlyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little walk from the train station and shopping but property was very nice! Check in was very busy but was easy.
Stayed 1 night in Jun 2025

10/10 Excellent

Nobuhiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice!
Stayed 3 nights in Aug 2025

10/10 Excellent

Evan

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Bristol really exceeded my expectations. The views, spa, easy access to both the gondola and funnicu
Stayed 4 nights in Mar 2025

8/10 Good

Feb

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and well managed hotel. Will come back.
Stayed 2 nights in May 2025

10/10 Excellent

Bin

Liked: Cleanliness, amenities, property conditions & facilities
Location is good and from our balcony on 3rd floor we can see the Matterhorn. The property also serves a good breakfast. The bus stop is just across the street from the hotel.
Stayed 3 nights in Jun 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel. Excellent location. And amazing staff
Stayed 4 nights in Dec 2024

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to two very good restaurants and one very good Pub enjoyed my stay
Stayed 1 night in Sep 2022

10/10 Excellent

CHAOWEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Stayed 2 nights in Jun 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A true gem in Zermatt

Frankie and Josefine run a beautiful hotel with a friendly and efficient staff. Perfect location with great Matterhorn views.
Stayed 7 nights in Feb 2025

10/10 Excellent

Tam

Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant stay. I would recommend this property to all family and friends! Friendly staff, clean, and hospitable. Only stayed one day and felt incredibly recharged after. Nothing negative about this property at all!
Stayed 1 night in May 2025

8/10 Good

CS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Balcony has a good view of Matterhorn and rooms are clean. Breakfast was good but need to cook your own eggs and waffles 🙂
Stayed 2 nights in May 2025