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"Exceptional "

"Excellent service!! Great Location!! I booked this hotel for my parents, very close to US Consulate(like 5 mins walk), there’re plenty of restaurants, shopping centers nearby. Also very easy transport from Guangzhou Baiyun Airport. You may take metro instead of taxi. Super convenient. Their staffs are very friendly and helpful! Highly recommend! "

"Staffs very friendly and helpful "

"Well trained and prof staffs, very nice experience "

"I like the design of this hotel"

"Location "

"Room was not what was promised, Walls covered with dust and what appeared to be snot. Bathroom tiles cracked, Other rooms could change your tv station. House keeping would wake us up even with the do not disturb sign on the door, thee bolt locked, and teh chain up. they would knock and ring the doorbell until you answered."

"Room smelt of smoke! Think it may be coming in from our rooms via the air conditioning unit. Other than that the room was small and the bed was comfortable. Breakfast if included is not onsite. You need to walk down the road to a nearby cafe who will cook you something from their menu. I didn’t try the food but I did have the coffee which was so weak that it tasted like brown water."

"Old but clean and the location is good!!!!!!!!!!!!!!!!!!!!!"

"Good hotel. Does need some input regarding the needs of European visitors. In particular the breakfasts because the food which should have been warm/hot wasn't always. There was often a lack of glasses, plates, cutlery etc, that necessitated them being requested. Everything is there to bring it to an acceptable level, just better staff training required in that area. The staff were very helpful, the rooms were well equipped and of a good size. Recommended."