"To start the staff was very unfriendly and told us that Expedia had over booked the rooms and they were not sure they had a room for us. We booked in November 2025. They did finally find us a room after I asked if I should leave to try and find a room to which they said I could if I wanted but fearing I would lose my money which I had fully paid I chose to stay. We were also told the pool was not available which was part of why we chose this hotel and they said Expedia should have advised us. ...
"To start the staff was very unfriendly and told us that Expedia had over booked the rooms and they were not sure they had a room for us. We booked in November 2025. They did finally find us a room after I asked if I should leave to try and find a room to which they said I could if I wanted but fearing I would lose my money which I had fully paid I chose to stay. We were also told the pool was not available which was part of why we chose this hotel and they said Expedia should have advised us. ...
Richard