"The hotel was wonderful except for the fact that on the second day of our stay the cleaners found that the table glass under the electric tea kettle stand was broken. Immediately we were blamed and charged close to 200 USD. I tried to explain that its not possible that we broke the glass as we did not use the kettle and did not use that corner of the table at all. We were met with a lot of rudeness and the staff did not listen to us at all. Most likely they don't clean under the stand every day...
"The hotel was wonderful except for the fact that on the second day of our stay the cleaners found that the table glass under the electric tea kettle stand was broken. Immediately we were blamed and charged close to 200 USD. I tried to explain that its not possible that we broke the glass as we did not use the kettle and did not use that corner of the table at all. We were met with a lot of rudeness and the staff did not listen to us at all. Most likely they don't clean under the stand every day...
Tetyana