Find 4 Star Hotels in Hazel Green, IL from AED 472

"Rooms were infrequently cleaned and we had to request soap and new towels (no we didn’t have our (no housekeeping) sign up). Other than that it was a nice stay."

"Great hotel all around & extremely convenient to walkable things to do and places to eat."

"On the site it's listed that cribs are available and I also included the request with booking in the accomodations section. Upon arriving at the hotel we was told not only were there not any cribs but it was treated as if it was a weird request. The host was a younger guy (I'm 31, he was about 25) and when I asked if he could if housekeeping for a crib I was again told by him that they do not have them. Luckily a bar worker heard the convo and told him that housekeeping do have cribs. He paged housekeeping and surprise! A crib for the baby. We quickly moved on from that and I was excited to continue on with my birthday trip. Well.... Entering the room it looked clean.. But that bathroom had no toiletries. No hand soap. No q-tips or shower caps. The following day the room was not tended to. All bath towels that I neatly put in a pile for housekeeping remained there. No fresh towels. No fresh linen for the bed. No new bag for ice. Still no hand soap (that I requested the night before and never received). I truly was expecting more from this hotel."

"Friendly enviroment, great service, room clean"

"Nice historic venue. Rooms were a little musty and bathroom could have been fresher. The lobby was great."

"Upon arrival, the guest service agents were kind and attentive to guests, even while others waited in line, and were careful to give each guest their attention. With this location being in the heart of downtown, it was easy to walk to the theatre or enjoy a walk along the lake."

"Overall, this hotel was excellent. Extremely helpful staff...way above and beyond. I was told they were having a 3 hour staff training meeting one of the days I was there and it's evident a key component of that training was guest accommodations and helpfulness. I only had two complaints: the major one is that it was impossible to get internet in my room. I could get it fine in my meeting room but not the sleeping room. The minor is their coffee pods leave coffee grounds in the cup, every time. And their cups were too large for the capacity of the Keurig so I left a mess of water leaking but figured it out after the second morning. Sorry!"

"Great check in and check out experience"

"The heat was on and our room was hot. We couldn’t change our temperature. They didn’t give us a microwave. But we had fun"