Find 4 Star Hotels in Norridge, IL from AED 552

"Hotel and hotel staff were friendly and accounting however unfortunately the valet they were partnered with caused damage to the vehicle we were in. Both the hotel and valet had bad communication with each other and could not find a resolution to the problem. Which unfortunately caused me to have to rate the experience a 3/5. If you have a car that you value do NOT book here. "

"Everything was very good"

"The Lounge was very good. "

"Room was slightly small and there was no microwave. But for the most part enjoyed my stay."

"Room was hot , we were 6 not enough of towels breakfast good staff were great "

"Nice location. Plenty of cafes and grocery stores withing walking distance. Bus lines a block or so away to go downtown or uptown cheaply. "

"I didn't utilze the pool area"

"This was our second stay in three years when visiting Chicago. The staff is great and the rooms are comfortable. The restaurant adjacent to the hotel Elephant and Castle is an extra treat. Delicious food and awesome drinks."

"I would rate this hotel as good to excellent if not for one employee. I stayed two nights and all the staff including front desk, restaurant and housekeeping were customer friendly and efficient with one exception. I returned back to the main entrance of the hotel on the second night after a long day of attending a burial and memorial service. I made the mistake of asking the person standing at the concierge desk to clarify the direction of the room elevators. He responded demanding to know my room # that I had not committed to memory. His hostility made me feel more like somewhere attempting to cross enemy lines than a paying guest of the hotel that employs him. Overall Chicago is one of the friendliest big cities, Hilton needs to lose this guy fast."