"Due to unexpected circumstances, I had to contact the hotel to cancel the reservation or get a hotel credit for the future. They were not customer oriented at all and didn’t give me anything back"
"Eine tolle Unterkunft, die wir sehr empfehlen können. Das Personal ist top, die Zimmer schön gelegen. Auch die vorne zur Straße raus sind sehr ruhig durch gut isolierte Fenster.
Das Frühstück ist sehr vielseitig.
Das einzige was sehr schade ist, dass die Bar auf der Dachterasse früh schließt und man die gesamte Dachterasse räumen muss."
"Great location and friendly staff. Rooms were nice, a little small, and there was nowhere to put clothes so you had to work from your suitcase the whole stay. Table was very small and crowded so it was difficult to sit with a computer and work. You can be in the pool at no charge but if you want to sit by the pool, you have to rent chairs. Bar and restaurants were good."
"Location was great and a clean room. However, I was charged an extra €100 for my 2 children. Mind you, I booked the room on Expedia indicating 2 adults and 2 children and was given a price. I read the fine print and the only extra charge should have been €9.00 for an extra adult. I totally got the run around Expedia and the hotel blaming each other. I was looking for a functional stay for a cruise the next day and didn’t plan on spending over €450 for one night. To be continued."
"Very clean room. The bed and pillows were comfy. Toiletries were a subtle scent that I enjoyed using. Friendly, helpful staff. Great food in the restaurant. The free airport shuttle was a great perk!"