In Agyo, a hotel needs to provide a specific amount of upscale amenities to be rated 5 stars. These can include gourmet restaurants, on-site gyms, saunas and spas, luxury toiletries, premium bedding and more. What also sets 5-star hotels apart is their superior standard of service. You'll enjoy things like nightly turn-down services, in-room massages and concierge services. Some may even offer special touches like a welcome gift.