Flawless guest service is the foundation of every 5-star hotel in Brewster. From the moment you arrive, staff ensure your every need is met, whether answering room service calls 24/7 or providing a nightly turn-down service. Plus, hotels must offer top-rate conveniences to be eligible for a 5-star rating. These can include luxury bathrobes, saunas or spas, swimming pools, gastronomic restaurants and knowledgeable concierge.