Exceptional guest service is at the heart of every 5-star hotel in Carrier. From the minute you arrive, staff cater to your every whim, whether recommending activities or providing a nightly turn-down service. Plus, hotels have to feature upscale amenities to meet the standard for a 5-star rating. These can include luxury baths, spa facilities, pools, gastronomic kitchens and knowledgeable concierge.