Faultless guest service is integral to every 5-star hotel in Donglei. From the second you arrive, staff are at your beck and call, whether recommending activities or providing in-room massages. In addition, hotels must offer top-rate conveniences to be considered for a 5-star rating. These can include luxury toiletries, an on-site spa, pools, gastronomic kitchens and knowledgeable concierge.