Faultless guest service is at the heart of every 5-star hotel in Fineview. From the moment you enter the lobby, staff are at your beck and call, whether recommending activities and tours or providing in-room massage treatments. In addition, hotels must offer upscale amenities to be considered for a 5-star rating. These can include luxury bathrobes, on-site spa facilities, pools, fine dining kitchens and knowledgeable concierge.