Outstanding guest service is at the heart of every 5-star hotel in Joinerville. From the instant you arrive, staff attend to your every whim, whether answering room service calls 24/7 or providing in-room massages. Also, hotels must feature upscale conveniences to be considered for a 5-star rating. These can include luxury bathrobes, a wellness center, swimming pools, gastronomic kitchens and knowledgeable concierge.