Faultless guest service is integral to every 5-star hotel in Lhokseumawe. From the minute you step through the door, staff are at your beck and call, whether answering room service calls 24/7 or providing in-room massage treatments. Also, hotels must offer superior amenities to obtain a 5-star rating. These can include deluxe baths, spa facilities, pools, gastronomic restaurants and knowledgeable concierge.