Impeccable guest service is the defining feature of every 5-star hotel in Monette. From the moment you enter the lobby, staff cater to your every need, whether offering luggage assistance and storage or providing in-room massages. Plus, hotels must offer superior conveniences to be considered for a 5-star rating. These can include luxury bathrobes, spas or saunas, swimming pools, gastronomic kitchens and knowledgeable concierge.