Find 5 Star Hotels in North West Division from AED 610

"Entering the hotel, ambience is amazing, staff were helpful (i did not try the automate check in), Amenities especially the pool were fantastic. Room was spacious and the seat by the window in our room meant i could read with a view which was amazing."

"Ev"

"The rooms were clean. Good view. Staff was pleasant and professional. Breakfast was very good! We love the variety of dishes offered. We walked around the place and loved the greeneries. Lush green! The pool was big. The splash pad is something we might try when we bring our grandchildren. Our luggage was brought to the room in a timely manner. The rooms were already ready for us. We were greeted at the parking drop off by wonderful staff. Overall, great experience. Will come back!!"

"Great location, the staff is helpful and attentive. The breakfast is great"

"we have high expectation of the banyan tree brand and have stayed in their hotels in Phuket and KL. however, the resort in Singapore, supposing HQ, was somewhat disappointing. First the plus, the onsite staff is excellent and helpful. our rainforest room is big, nicely design, good layout and with excellent built quality. Most disappointing are unresponsive reservation and buffet breakfast that doesn’t tally and below expectation of a with a 5 -star resort. Having booked our stay with our trusted hotels.com, some queries and requests for info sent to the hotel went unanswered and we have to waste time calling up the hotel. A few day before checking in, we were sent a long e-form through whatsapp for filling in. I must have stayed over a hundred hotels in the past 40 years but have not encountered this. While from the hotel’s point of view, it saves them time but as a customer buying service, this did not make sense - we paid for 5-star service and expect likewise. We stayed for 2-night, the breakfast is the worst of all equivalent grade hotel. While there is a wide variety and choice, the quality is poor and food lacks flavour. Examples, the bacon is paper thin and feel like eating a sheet of salt, laksa comes with 10% of oil on top, lemak curry chicken comes with thick sauce but taste like the curry powder is not fried like Japanese curry, porridge is lukewarm, etc. there is also a shortage of baby chairs. "

"This hotel was great. We had a split stay over three weeks and enjoyed it both times. Our room overlooked the riverfront and the view was sensational. The staff were super nice and helpful. The rooms were spacious and the location perfect. The dining options were pricy so we didn't utilize them. The pool is nice but needs an attendant to keep the space cleaner and towels stocked. The one bad thing was that the decking radiates the heat and burns your feet if you don't wear sandals right up to the pool stairs. "