Exemplary guest service is the hallmark of every 5-star hotel in Okino Erabu. From the moment you arrive, staff attend to your every whim, whether offering luggage assistance and storage or providing in-room massage treatments. Plus, hotels must offer top-rate amenities to be entitled to a 5-star rating. These can include deluxe baths, on-site spa facilities, swimming pools, fine dining restaurants and knowledgeable concierge.