"The stay was excellent - room, amenities restaurants. Servers were good. Housekeeping, conceirge.
Front desk can do better. We requested two things from Front Desk and did not receive return calls.
First we requested extra note pads for writing for two children ages 4 and 5 - and front desk affirmatively indicated the note pads would ve sent up. They were forgotten totally. Two calls and no update. On the third call request, front desk apologized profusely and gave the children stuffed...
"The stay was excellent - room, amenities restaurants. Servers were good. Housekeeping, conceirge.
Front desk can do better. We requested two things from Front Desk and did not receive return calls.
First we requested extra note pads for writing for two children ages 4 and 5 - and front desk affirmatively indicated the note pads would ve sent up. They were forgotten totally. Two calls and no update. On the third call request, front desk apologized profusely and gave the children stuffed...