Outstanding guest service is the defining feature of every 5-star hotel in Pickerel. From the minute you step through the door, staff cater to your every need, whether arranging customized tours or providing a turn-down service. In addition, hotels have to feature top-rate amenities to be considered for a 5-star rating. These can include luxury baths, spas or saunas, swimming pools, gastronomic restaurants and knowledgeable concierge.