Outstanding guest service is integral to every 5-star hotel in Pravdino. From the minute you step through the door, staff are at your beck and call, whether offering luggage assistance and storage or providing a turn-down service. What's more, hotels must feature upscale amenities to meet the standard for a 5-star rating. These can include luxury toiletries, a wellness center, swimming pools, gastronomic kitchens and knowledgeable concierge.