In Saint John, a hotel needs to provide a specific number of high-end conveniences to earn a 5-star rating. These may include saunas and spas, on-site gyms, gourmet restaurants, luxury bathroom products, premium bedding and more. What also sets 5-star hotels apart is their guest-focused service. You'll enjoy things like in-room massages, nightly turn-down services and concierge services. Some may also offer special touches such as a welcome gift.