Find 5 Star Hotels in Soma Bay from AED 321

"At the beginning we were given a room with 3 beds in stead of 4 and it was too small to fit in an extra bed. So I asked and the hotel kindly upgraded our room to a 2 chamber room without extra fee. "

"Amazing hotel, my favourite place to be. Outstanding staff, clean, delicious food, quiet and relaxing , stunning beach and area. I so appreciate the heated pool , so warm, my disabled son loved it as sea was too cool for him. We went at the end of october beginning of november and arrived 2 days earlier as the Manager contacted my daughter to inform us the pool was being heated. This was a god send as the hotel in hurghada we were staying at wouldnt heat their pool until mid november and my son refused to go in as it was freezing. He really knew what we liked from previous year and also upgraded our room. Honestly so thankful to him and all the excellent staff there, they re the very best . "

"A perfect getaway!"

"Special thanks to Mr Haleem from the reception team, he made our stay exceptional "

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"I was excited to check out this new property but was not as pleased as I would have liked. The room was VERY dusty and our feet got very dirty just walking around. They also put us in a shady back corner swim up on my literal birthday… the dinner buffet was a zoo and had no ambiance, the lights were so bright it was impossible to stay in the room for long. I knew the beach was mainly reef but it all just felt a bit lacking. It has a lot of potential and could be a great spot with some more care for detail. Check in was clunky and our driver was the one to help with our bags etc. instead of the many staff up front. I hope they get it together quickly!"

"This is a very nice resort with three swimming pools, four restaurants, a large beach and beach front bars. As our suite had an individual pool, we did not spend much time around the large public pools. We did use the gym which had sufficient equipments for a workout. Buffet offered large selections. Room was comfortable. If we come back to the Red Sea, we will stay at this resort again. "

"I stayed here for many nights, the descriptions states it has few restaurants. But doesn't state you'll need to reserve 4 restaurants atleast 24-48hrs before.You cannot eat there without booking. There is only 1 main restaurant that has it's operating time. Breaky 7-10am, lunch 1-3pm dinner 7-9.30. There are not any snack places to eat if you have young children and want something for the them to have away from the designated times. Which is a downside to this resort as kids get hungry and need snacks throughout the day or your timings are just different. Ice cream is served daily 3-4pm only. Which is another downside for a 5star hotel. The are costs are extortionate for spa, and gym if you like to use it. You'll have haggle the prices not ideal for the guest. The hotel cleaning is utterly poorly. Our cleaner called Ahmed never changed our bedding, never refilled soaps or change towels. I used to tell him daily but he always ignored me. The reception didn't take the complaint on board either. Then resort itself is beautiful but doesn't hold 5star treatment. Ive been to better resorts and worth the money we pay. This resort is expensive but low standards. The location is futhur out. excursions prices will always be higher with additional costs. Its 45 mins away from airport. 20 mins away from Senzo mall and 1 hr away from Old dowtown hurghada. I've attached photos of the worn out bedding that they still use. Safety issue lifeguards are limited at pools and beachs."

"keep up the good work"