Does Jasmine Palace Resort & Spa have a pool?

Yes, this property has 8 outdoor pools and a children's pool.

Is Jasmine Palace Resort & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Jasmine Palace Resort & Spa?

Self parking is free at this property.

What time is check-in at Jasmine Palace Resort & Spa?

Check-in begins at 2:00 PM. Late check-in is available during limited hours.

Does Jasmine Palace Resort & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 40 per vehicle applies.

Are there all-inclusive benefits at Jasmine Palace Resort & Spa?

Some rate plans available at this property are all-inclusive.

Where is Jasmine Palace Resort & Spa located?

Located in Village Road, this beachfront hotel is in a shopping district, 3.1 mi (4.9 km) from Senzo Mall, and within 12 mi (20 km) of Al Mina Mosque and Marina Hurghada. Hurghada City Center is 13.9 mi (22.4 km) away.

Jasmine Palace Resort & Spa Reviews, Deals & Photos 2025

8/10 Good

Mohamed

9 October 2023

Liked: Cleanliness, staff & service, property conditions & facilities

All was good. Only the entertainment program could have been more active and the Theater is rel. poor designed

Stayed 3 nights in Oct 2023

2/10 Terrible

Rolando

5 October 2024

Liked: Amenities

The resort was beautiful. Everything was well kept, food variety was good. Just don’t expect name brand liquor. All Egyptian low brand liquor. Stella Egyptian beer is good, ask for ice. The Egyptian restaurant was poor. The Italian restaurant was okay. The Chinese restaurant was good. The sushi is not real! The beach is no good. You walk all the way out and the water only to your ankles.

Stayed 6 nights in Sep 2024

6/10 Okay

Lima Rahman

10 August 2025

The 5 star property is just by name because the whole resort seems quite run down and poor quality. The rooms had bedding with bubbles on them I had to call someone to come and change the sheets and they asked what the problem was. The bathroom smells of damp and marks all over the tiles of dead mosquitoes. The food is average and the same bland food nothing different. Limited choices same repetitive food with no flavour. Bedrooms are huge but not cleaned thoroughly every day just a sweep and bins emptied and loo roll refilled. It is lacking five star quality unfortunately seems a bit run down and in need of love.

Stayed 9 nights in Jul 2025

8/10 Good

Samra

29 July 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super hôtel mais nourriture à revoir

Hôtel très beau et propre, du personnel serviable, souriant et agréable. Le buffet n'est pas dingue on y retrouvera souvent les mêmes choses et la qualités laisse a désiré lorsqu'on est habitués aux standars européens. (Par ex les jus qui ne sont pas des jus de fruits mais des dilutions) il y a un bar à jus de fruits frais hors all inclusif qui propose des jus frais à des prix similaires a la france. Piscine qui ferme assez tôt (18h) et l'accès aux toboggans est aussi sous horaires.

Stayed 10 nights in Jul 2025

8/10 Good

Stephanie Archer ep

9 July 2025

Liked: Cleanliness, amenities, property conditions & facilities

Tres grand hotel Chambre spacieuse , refaite pour certaines Nous avions une chambre supérieure vue jardin . C etait parfait Propreté de l hotel exceptionnelle Seul bemol : fonds marins mediocre mais l hotel n y peut rien !!! Repas tres bons Personnel à l ecoute , bienveillant ++++

Stayed 10 nights in Jun 2025

8/10 Good

Verified traveler

27 April 2025

Liked: Cleanliness, room comfort

Disliked: Staff & service

Has potential to be great with better staff

The Jasmine resort is a great comfortable family resort. They have good selection of buffet, comfortable spacious rooms and entertainment every night. The downsides for us were as follows: Staff do not seem very friendly especially the male worker in charge of the waffles near the wave pool. I don't think we saw him smile at all in the whole time we were there. He doesn't seem to like his job and very rude serving us. The beauty salon is over priced and quality of treatments are very average. The pools have rules but nobody seems to follow them and this is not managed by the hotel staff. For example everyone reserves beach chairs by draping a towel over it and this happens early morning so there are no shady beach chairs available at all. Overall our stay was comfortable and the entertainment crew and cleaning crew were lovely and did a great job. Next time we would try another resort to compare.

Stayed 4 nights in Apr 2025

10/10 Excellent

Abdi

20 April 2025

Liked: Cleanliness, staff & service, room comfort

Hurghada med familjen

Vi var väldigt nöjda med vår vistelse på Jasmin Palace. Hotellet är riktigt familjevänligt och personalen var otroligt trevlig och hjälpsam. Maten höll hög kvalitet med ett brett utbud av rätter att välja mellan – något för alla smaker. Vi ser fram emot att komma tillbaka!

Stayed 14 nights in Mar 2025

8/10 Good

Verified traveler

8 April 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bonne expérience

L’hôtel est très joli et très propre. Nous avons grandement apprécié notre séjour à Jasmine palace. Les chambres sont spacieuses, plage privée est très jolie et l’équipe dans son ensemble est très agréable. Les animations sont agréables et l’hôtel est plutôt bien situé (20min de l’aéroport). J’aurais aimé que les piscines soient chauffées pour que nous puissions en profiter réellement, le ménage quotidien pourrait être un peu plus poussé ( aspirateur et nettoyer sous la cuvette des WC). Le point un peu décevant est la nourriture, car les plats sont toujours très similaires d’un jour à l’autre et ne sont pas toujours très frais… c’est dommage car il y a beaucoup de choix mais au bout d’une semaine on se lasse de manger toujours la même chose.

Stayed 6 nights in Mar 2025

6/10 Okay

omar

6 April 2025

Liked: Staff & service

Would give it a 3 star of three reasons! 1) we requested a Queen size bedroom on Expedia but upon arrival were surprissed with 2 twin beds. Obviously my wife crashed out on reception and they offered to rebook us in a Queen bedroom the next day. 2) food was not cutting it! Maybe because I have an American taste, i was looking for French toast, or desserts, such as cookies, cake or smoothies. Instead they cater to European taste which is bland and has no flavor. Also menus never changes for all 3 meals. Breakfast starts the same, so does lunch, so does dinner. 3) i usually take my work with me on vacation, WiFi kept kicking me out. Lastly, not the resorts fault at all. this place is a bit far from Marina. Resort based taxi charges 9$ or 454 Egy Pound. Which is robbery if you ask me. We had to order Ubers, and even then, uber drivers would ask for cash ~500 starting for a fare that is ~180, you either negotiate to 250 or cancel ride, take screen shot of chat, and complain to uber bout driver so you don’t get hit with cancellation fee. Eventually you’ll get a ride. I would rebook to Hilton, seagull, or a closer city center location for the convenience since we opted to eat out more often than stay at resort. And also booked activities through Get Your Guide app instead of through resort which is ridiculous prices.

Stayed 4 nights in Apr 2025

8/10 Good

Katerina Maria

5 April 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Beautifully landscaped

Stayed 13 nights in Mar 2025

6/10 Okay

Soile

28 March 2025

Liked: Cleanliness, property conditions & facilities

Ok, peruskeskitason paikka

Stayed 7 nights in Mar 2025

6/10 Okay

Anthony

9 March 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Moyen

Hôtels pas très propre et en plus les rambardes étaient mal fixé La chambre était pas très propre et les drap tachées

Stayed 7 nights in Feb 2025

10/10 Excellent

Shabbir

15 January 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing stuff, amazing food, amazing location of the beach. Heated pools we are a family of five and my children loved it. Animations team was an energetic the staff around the hotel were lovely. We want to return one day

Stayed 7 nights in Jan 2025

10/10 Excellent

Diana

30 November 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Had an amazing stay , staff were lovely , reception, especially Mohamed provided excellent service. Would recommend this place for brilliant all inclusive holidays.

Stayed 7 nights in Nov 2024

8/10 Good

Ernest

30 August 2024

Liked: Cleanliness, staff & service, amenities

Im ganzen und großen super Hotelanlage, sehr freundliche, fröhliche und hilfsbereite Personal. Riesige Auswahl beim Essen im Restaurant. Hervorragende Animateure und abwechslungsreiche Programme. Nachteil, dass es oft Ebbe gegeben hat, dadurch beschränkte Möglichkeit ins Meer baden. Beim Duschen ins Zimmer keine kalte Wasser eher nur warm. Überteuerte Preise für Souvenire ins Hotel und in der Apotheke. Muss man überall handeln, sogar in der Apotheke

Stayed 10 nights in Aug 2024

10/10 Excellent

Kim

27 July 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Mooie overzichtelijke accomodatie met vriendelijk personeel. Zo veilig dat je je telefoon op de tafel kan laten liggen

Stayed 6 nights in Jul 2024

8/10 Good

Ibrahim

23 July 2024

Liked: Staff & service

Das Personal war wirklich sehr sehr nett und hat einem immer geholfen. Die Anlage ist sehr groß, dementsprechend muss man unter umständen viel laufen. Wir waren mit 3 Kindern da (1 1/2, 6 und 10), das Zimmer war sehr groß und geräumig. Kleines Manko waren die Kinderstühle (es gab nur 4 Stück) und es gab keine kleinen Löffel/gabel. Da könnte man für ganz kleine Kinder echt noch was machen. Hier und da, könnte man die Sauberkeit auch verbessern. Es war ein schöner Urlaub :-)

Stayed 7 nights in Jul 2024

8/10 Good

Danielle

29 April 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lovely friendly staff around the resort. Ample sized room. Perfectly maintained grounds. Very nice family holiday.

Stayed 7 nights in Apr 2024

8/10 Good

Christian

5 April 2024

Liked: Cleanliness, staff & service, room comfort

Överlag jättebra

Blev uppgraderade till ett rum med fin havsutsikt. Överlag är hotellet jättefint. Speciellt pooler, trädgårdar och piren ut på revet men i detaljerna är det ganska slitet.

Stayed 7 nights in Mar 2024

8/10 Good

Markus Ernst

4 February 2024

Liked: Cleanliness

Disliked: Amenities, property conditions & facilities

Leider sind die Nasszellen sehr alt, sonst eine schöne Anlage.

Stayed 7 nights in Jan 2024

8/10 Good

Leonardo

25 January 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grande structure, bon rapport qualité prix

Points forts: - Personnel très gentil et très compétent, ( réception moyen) - Nettoyage chambres super, - Service plage top - Nourriture très bonne au resto principal et égyptien - Parc et entretien des jardins super top - Poissons à voir directement au bout du ponton Points faibles: - Réception: service moyen voir quelconque - Resto spécialité chinois moyen, italien vraiment pas terrible. Mieux vaut aller au buffet Mieux les chambres sur jardin ( moins de bruit) que piscine. La moitié des chambres vue mer sont pas top et loin du resto et de l'entrée.

Stayed 11 nights in Dec 2023

8/10 Good

Verified traveler

5 November 2023

Liked: Cleanliness, staff & service

When we arrived it was 3am and the hotel lobby was extremely hot, no AC! Even though I informed the hotel about our late check in it took them around 30 mins to check our room before taking us there. The lobby had mosquitos and our children were bitten several times. My first impressions of the hotel were very poor, we were very disappointed and hoping that we didn’t make a mistake booking this hotel. When we were finally taken to our room it was very hot, I was disappointed that after checking our room before allowing us in they didn’t turn on the AC so the room would be cool for us. Despite the poor reception our stay was very nice, the family room was very spacious (a bit run down, could do with the shower room and furniture being upgraded) but the service from the staff was amazing, food was always fresh and tasty, pool area clean and staff very friendly!

Stayed 8 nights in Oct 2023

8/10 Good

Sergej

25 September 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Gute Organiesation an Reception und Red Sea tolle Ausflüge sehr unkompliziert abgewickelt und Sie waren sehr freundlich. Gerne wieder

Stayed 8 nights in Sep 2022

6/10 Okay

SEIF

7 May 2022

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

Mixed Feelings

Lots of mixed feelings about our stay. Starting with the pros, the food was great with lots of varieties, nice pools, very nice and active animation team, and beach is good. On the other hand, the room was in a terrible condition with water ingress in some walls. Also, we had to ask for the plumber twice to fix problems in the bathroom. We asked for a change of one mattress as it was so bent. The cleanliness of the room is below average. Almost all staff personel we dealt with seemed unhappy I don't know why. Like they hate the place or something. Another weird thing was asking us when checking out to wait for 10 minutes until the housekeeping checks if the room is OK!! I have never been asked at any hotel to wait on checking out to check the room. Was very rude actually. What kind of memory are they trying to leave their guests with? Besides the room is already messed up, so there is nothing left for the guests to ruin.

Stayed 4 nights in May 2022

8/10 Good

Verified traveler

22 November 2021

Liked: Cleanliness, staff & service, room comfort

Jasmine Palace hotel

Visited Jasmine palace mid Nov for a 4night stay, we had high expectations Visit with this being a 5* hotel and after reading some of the amazing reviews. This was our first holiday in over 2 years so was looking for a relaxing break with warm weather The pools and gardens are lovely, clean and well maintained and the garden staff do a brilliant job throughout the hotel Our room location was perfect for us, we had sea view and right on the beach, the room itself was clean and spacious but could have done with a bit of renovation. When we arrived our room was set up with 2 beds but we pushed them together as we had arrived late In the evening and we was too tired to ask reception to move us to a double room at that time. The food was always fresh and hot with variety of different selections chicken meats fish pasta salads. Plenty of desserts, mainly cakes which were nice. Breakfast has a large selection of pastries, breads fruit or cooked omelette. The Teas /coffees are in small paper cups. The staff are very friendly and helpful. My only disappointment was that as a 5star hotel it has no WiFi however you can buy this at reception for a limited amount of WiFi and can be used by the reception area only . The shop within the hotel sells data sim which you can purchase. On the beach you will get hounded by several tour agents trying to sell you their trips or take up massage or manicure pedicures for the spa. This is quite annoying. Overall we had a great time.

Stayed 4 nights in Nov 2021

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