Exceptional guest service is the defining feature of every 5-star hotel in Stafford. From the moment you enter the lobby, staff ensure your every need is met, whether recommending activities and tours or providing in-room massage treatments. Also, hotels must feature superior amenities to be eligible for a 5-star rating. These can include luxury bathrobes, spas or saunas, swimming pools, gastronomic restaurants and knowledgeable concierge.