Flawless guest service characterizes every 5-star hotel in Wanglihu. From the second you arrive, staff cater to your every whim, whether answering room service calls 24/7 or providing a nightly turn-down service. Also, hotels have to feature superior conveniences to be eligible for a 5-star rating. These can include luxury baths, a wellness center, swimming pools, fine dining kitchens and knowledgeable concierge.