Exceptional guest service is at the heart of every 5-star hotel in Weno. From the second you arrive, staff attend to your every whim, whether offering luggage assistance and storage or providing in-room beauty treatments. Also, hotels have to offer superior amenities to meet the standard for a 5-star rating. These can include luxury toiletries, saunas or spas, swimming pools, gastronomic restaurants and knowledgeable concierge.