6/10
The night staff of three behind the counter could not find our reservation. We booked three rooms but they could only find one. They were completely booked.
Per our suggestion, they called to check for availability at another hotel.
Meanwhile, I contacted Expedia. The Expedia staff walked the Comfort Inn staff through accessing the other two room reservations. Perhaps more training is necessary. Did not appreciate the “it was my problem” attitude!
Tired travelers prefer hospitable and Helpful staff!
Missing knobs on the faucet handles. Pink scum in the sink even after cleaning. Musty smell in the room.
Rooms were great size. Breakfast and breakfast staff were wonderful.
Nancy
أقام ليلتين (2) في شهر يونيو عام 2025