6/10 مقبول
Kelly
مسافر برفقة العائلة
6 ديسمبر 2025
عناصر نالت الإعجاب: النظافة وحالة المنشأة ومرافقها
The room itself was in good condition, but the HVAC system was not in working order ever since we arrived. The first night we noticed that the AC was not working and the next day we took the issue to the front desk to which the issue resolved. The temperature dropped greatly that night and the heating was not working. Again the issue was reported to the front desk to where we received a space heater since it was the Thanksgiving and a work order had to be put in. The space heater helped but it would have been nice for the HVAC system to be in working order for the duration of the stay. The hotel staff was nice and tried to be helpful but was not able to do much since it was the holidays. I asked if any compensation could be made for the troubles and they stated they were not able to do anything. Overall the hotel was very nice for a historic hotel.
Kelly
أقام 4 ليالٍ في شهر نوفمبر عام 2025
