Find all hotels by Chateaux & Hotels Collection in Arantza

"The whole stay was spot on. The rooms are in excellent condition, immaculate and clean."

"Loved the facility and location but bar downstairs was loud into the night and early morning. Hotel did provide ear plugs. "

"Great staff, check in was pleasant. Hotel was well-maintained. Rooms comfortable. Excellent location. When we return to San Sebastián would absolutely consider staying here again."

"Excellent experience from arrival to departure! The concierge staff were welcoming and helpful!"

"Great experience, wonderful views, room clean and confy"

"Fabulous hotel. Very clean. Staff lovely. Parking on site was a bonus. About 20 minutes walk into the old town. Five minutes to the promenade. We ate in the hotel, it was very nice. "

"Fantastic hotel to enjoy San Sebastián, staff is amazing, hotel is beautiful and well located"

"Our stay at this hotel was truly exceptional from start to finish. We were delighted with our beautiful room featuring a stunning roof window that offered breathtaking views of the sky - it added such a special touch to our experience. The breakfast was absolutely wonderful, with exceptional quality throughout. Every item was clearly made with fresh products, and the attention to detail was evident in every bite. The service during breakfast was equally outstanding, with staff who were attentive and genuinely warm. What truly set this hotel apart, however, was their service after our stay. I accidentally left my AirPods behind after checkout, and when I contacted the hotel, they immediately offered to ship them to me via DHL/UPS without hesitation. This level of care and responsiveness is rare and deeply appreciated. From the accommodations to the dining to the exceptional customer service, everything about this hotel exceeded our expectations. We will absolutely be returning on our next visit. Highly recommended!"

"Great location and excellent room! Sleek styling with great flow spaces. Nice to have the cafeteria at street level for tired travelers. Very professional staff. Super comfortable bed and great shower. "