Find all hotels by CGH in Arêches

"Im sorry to say that this hotel isnt as advertised. It is advertised as "luxury" with multiple indoor and outdoor pools, but you cant actually use them! The building is very old and tired, and far from the "luxury" hotel they portray. I booked this hotel specifically for a stay with my son as he loves to swim, yet once we had been allocated a room in the Refuge du Montagnard building we discovered we couldnt access the pools clearly advertised on the website. When i questioned this with reception we were told that its not possible. Ignore the pictures on the advert as they arent accurate for what you actually get. The hotel had a srong smell of sewage and drains, which wasnt pleasant. The location is very good, but sadly we wouldnt return."

"Very good option at that price level."

"Staffs are one of the best hospitality in this business."

"Fantastic place, really friendly staff, excellent room with nice shower and comfortable bed. Fantastic breakfast. Highly recommend this place. Quick to the train station, only a few minutes away and not far from the funicular (which, if you're skiing runs before the ski lifts so from the hotel you can still get first lifts onto your mountain). Bourg is a lovely place."

"Really friendly staff, makes such a difference to your stay when you feel genuinely welcomed. Great room, with bath, and fridge. Quiet and I slept really well. Tasty breakfast, with fresh orange juice, great coffee, boil your own egg, and freshly baked croissants and fresh baguettes. It is located in somewhat quiet area, but you can still walk to a couple of restaurants nearby. Ski rental right across the hotel, which was really convenient. And hotel offers free shuttle to ski lift, which you need to arrange a day in advance. Spa area somewhat basic, ok for a short visit, but I wouldn’t chose to stay there long. Hotel also has a bar and restaurant. "

"Great location, family friendly."

"Rooms are beautifully decorated, the interior of the hotel is also nicely designed, but the staff wasn’t particularly friendly. Sure they did the job but it felt a bit, if not hostile, indifferent. Some parts of restaurant aren’t cleaned properly, you could see dust on consoles, bread crumbs on sofas. And then also their spa didn’t work. They have known this at the time of my booking but only informed me some days before my arrival when the booking was non refundable. "

"Great service and nice view!"

"Lovely staff- kind, very polite and attentive. Spa was a bit of a disappointment,- dry sauna not hot enough, pool has no jets; often with lots of kids playing and screaming loudly in the pool. Not the best during relaxation. "