Palace Hotel Arusha

Property class: 4

Choose dates to view prices

A free breakfast buffet, a terrace, and a garden are just a few of the amenities provided at Palace Hotel Arusha. Treat yourself to a massage at the onsite spa. The on-site restaurant offers breakfast and dinner. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is AED 423
AED 509 total
includes taxes & fees
23 Nov - 24 Nov

Room options

View all photos for Standard Room, 1 Double Bed, Non Smoking, City View

A hotel room with a large bed, two chairs, a small table, a framed picture on the wall, and a view of the outside.

Standard Room, 1 Double Bed, Non Smoking, City View

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite, 1 Queen Bed, Non Smoking

A hotel room with a brown leather sofa, a wooden coffee table, a dining table with chairs, and a bed with a wooden headboard.

Deluxe Suite, 1 Queen Bed, Non Smoking

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Double Bed, Non Smoking

A hotel room with two beds, a desk with a chair, a lamp, and a vase with flowers.

Deluxe Room, 1 Double Bed, Non Smoking

  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Queen Bed, Non Smoking

A hotel room with a large bed, a wooden headboard, a framed picture on the wall, a bedside table with a lamp, and a patterned carpet.

Superior Room, 1 Queen Bed, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 Queen Bed, Non Smoking

A hotel room with a bed, a nightstand with a phone, a lamp, a framed picture on the wall, and a window with curtains.

Executive Room, 1 Queen Bed, Non Smoking

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 Double Bed, Non Smoking

A hotel room with a bed, a sitting area with a sofa and armchairs, a dining table, and a balcony with curtains.

Studio, 1 Double Bed, Non Smoking

  • City view
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Located in Arusha, Palace Hotel Arusha is connected to a shopping center. Natural History Museum and Arusha Declaration Monument are cultural highlights, and travelers looking to shop may want to visit Maasai Market and Curios Crafts and Njiro Complex. Cultural Heritage Centre and Meserani Snake Park are also worth visiting. Discover the area's wildlife on a nearby safari, or try your luck with game drives and game viewing. Visit our Arusha travel guide
Map
Makongoro Road, Arusha, Arusha Region

What's nearby

  • Arusha Clock Tower
    3 min walk - 0.3 km
  • Natural History Museum
    3 min walk - 0.3 km
  • Arusha International Conference Centre
    5 min walk - 0.5 km
  • Maasai Market and Curios Crafts
    10 min walk - 0.9 km
  • Arusha Declaration Monument
    10 min walk - 0.9 km

Getting around

  • Arusha (ARK)
    25 min drive

Restaurants

  • Kaffé Koffee Arusha
    13 min walk
  • The Chinese Dragon
    20 min walk
  • Karibu Uzunguni City Park
    10 min walk
  • The Hub
    3 min drive
  • George's Tavern
    17 min walk

About this property

Palace Hotel Arusha

  • Upscale hotel connected to the convention center
  • A free breakfast buffet, a terrace, and a garden are just a few of the amenities provided at Palace Hotel Arusha. Treat yourself to a massage at the onsite spa. The on-site restaurant offers breakfast and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
  • You'll also enjoy perks such as:
    • Free self parking
    • A roundtrip airport shuttle (surcharge), free newspapers, and an elevator
    • Concierge services, 3 meeting rooms, and a 24-hour front desk
  • Room features
  • All 97 individually furnished rooms offer comforts such as 24-hour room service and fireplaces, as well as thoughtful touches like premium bedding and pillow menus.
  • Extra conveniences in all rooms include:
    • Egyptian cotton sheets, pillowtop mattresses, and down comforters
    • Bathrooms with rainfall showers or deep soaking bathtubs plus free toiletries and hair dryers
    • 32-inch LED TVs with satellite channels
    • Refrigerators, electric kettles, and heating

All inclusive details

  • All-inclusive room rates at Palace Hotel Arusha are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

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8.2 out of 10, Very good, 115 reviews
The price is AED 262
AED 311 total
includes taxes & fees
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Frequently asked questions

Is Palace Hotel Arusha pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Palace Hotel Arusha?

As of 23 October 2026, prices found for a 1-night stay for 2 adults at Palace Hotel Arusha on 23 November 2026 start from AED 423, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at Palace Hotel Arusha?

Check-in start time: 11:00 AM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Palace Hotel Arusha?

Check-out is at 10:30 AM. Late check-out is available for a fee (subject to availability).

Does Palace Hotel Arusha provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 60 per vehicle applies.

Are there all-inclusive benefits at Palace Hotel Arusha?

Some rate plans available at this hotel are all-inclusive.

Where is Palace Hotel Arusha located?

Located in the heart of Arusha, this spa hotel is within a 5-minute walk of Natural History Museum and Arusha Clock Tower. Arusha International Conference Centre and Maasai Market and Curios Crafts are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Palace Hotel Arusha Reviews

8.2

Very Good

8.6

Cleanliness

8.4

Location

8.6

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 20 out of 52 reviews
Rating 8 - Good. 22 out of 52 reviews
Rating 6 - Okay. 5 out of 52 reviews
Rating 4 - Poor. 3 out of 52 reviews
Rating 2 - Terrible. 2 out of 52 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly. The room was clean. Food was also good.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nicer than expected. The staff was helpful and made us feel welcomed. The included breakfast was very good. We slept well.
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels in Arusha! Well taken care of and the location is near many amenities
Stayed 5 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The water in the shower was not force full
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness
Forgot clothing behind in one of the rooms and was told house keepers leave for the day and reception didn’t have a key to the lost and found.
Stayed 1 night in Aug 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was cheap, but it's definitely not 4 stars. Every room was dirty, we have visible spots of dirt on the bedsheets, the carpet had stains, pillows had stains. It's as if the room had never been cleaned before it was given to us. We had bed bugs in our room and constantly had problems with dirt throughout. The breakfast options were very limited if you are vegetarian.
Stayed 1 night in Mar 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities
The Palace Hotel requires updating especially the rooms. Faded Grandeur. The lift is hit and miss. The restuarant has 2 menus however the staff only give al a carte ...although they do have a snack menu. Customer service needs to be looked into. When I questioned i did notice staff had taken off I.D badges off so i was difficult to assess. Found the staff to be quite rude and dismissive. Not an enjoyable stay im afraid.
Stayed 10 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
La habitación muy silenciosa, un tamaño adecuado y bonita. Excelentes vistas desde la terraza del hotel.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

Gute Unterkunft im Zentrum von Arusha

Immer wieder gerne
Stayed 1 night in Feb 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location - couldn't ask for more. However, the property could do with more modern amenities. E.g. hotel rooms don't have USB charging points for phones, etc. whereas most other hotels in Arusha have this basic amenity. Bathrooms could also do with upgrades, recaulking, etc.
Stayed 1 night in Feb 2022
Verified review

8/10 Good

Liked: Staff & service
Disliked: Cleanliness
Location is very good. The room was not very clean, there was a very bad odor in the room. It really was a shame
Stayed 1 night in Nov 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, good equipment in the gym and the staff were wonderful.
Stayed 2 nights in Aug 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Good
Stayed 1 night in Jul 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Stayed 1 night in Apr 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very convenient location for the purpose of my visit. The staff was very friendly, readily available for all my needs gave extra perks that was not expected. This hotel will be on the top of my list whenever I visit Arusha again.
Stayed 3 nights in Jan 2021
Verified review

8/10 Good

Liked: Staff & service
Very Nice staff. Room needs refreshing but comfortable bed.
Stayed 1 night in Jan 2020
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were pleasant. They helped out with our baby while we ate breakfast. The breakfast was delicious. The room was nice with a great view. However, they had a new years Eve party on the 9th floor rooftop that was so so loud in our room on the 8th floor. There was an after party until 3am. It just made it hard to sleep with a baby as well. We told the front desk and nothing was done about it.
Stayed 1 night in Dec 2019
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort
호텔은 비교적 깨끗하나 창문의 방충방이 부실하여 환기를 할 수가 없었습니다(모기가 들어와서 해충작업을 함) 또 외부에 식당이 없어서 불편함이 있음
Stayed 3 nights in Dec 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
The staff was wonderful and very accommodating. The included brunch buffet was also good.
Stayed 1 night in Dec 2019
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Disliked: Amenities
It looks like an upscale hotwl and the staff certainly maintains that level of quality, but under the surface many things are wrong. I didn't have hot water in my shower,4 of the 5 days I was there, even after changing rooms. Several lights were out in the rooms and the TV didn't work in one of them either. The restaurant was out of several items and the list of unavailable things grew daily.
Stayed 4 nights in Oct 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Per essere un albergo a prezzo molto accessibile in Tanzania non ci si può lamentare... molto pulito, e silenzioso. Mancava il phon nella stanza, ma me lo hanno procurato in sole 4 ore :-) Il ristorante interno è ok con porzioni abbondanti, colazione a buffet. Caffe orribile!
Stayed 8 nights in Sep 2019
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Not satisfied...

The location is very good, but anything else? The wifi connection was weak while the machine was just outside of the room. The staffs especially at the restaurant are almost not cheerful. In addition, I ordered the coffee there, but why taste cinnamon? You might not wash the dishes carefully? From my experiences, this hotel never worth the price.
Stayed 4 nights in Aug 2019
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

Weekend in Arusha

Nice large room, close to the market and local businesses. Walking distance to a park, museum, market and local places to eat. Be careful of local street vendors pretending to be selling their own art, it’s overpriced and definitely not original. Used the tour company in the lobby and they were very helpful.
Stayed 3 nights in Aug 2019
Verified review

10/10 Excellent

It is at heart of Arusha... You can explore Arusha and visit the Maasak market and while walking in the friendly city
Stayed 1 night in Apr 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were wonderful and very accommodating. The location is also central to everything.
Stayed 1 night in Apr 2019