Hotel New Akao

4.0 star property
Family-friendly hotel with 3 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for Hotel New Akao

Public bath
Property amenity
OCEAN Deluxe Triple (Non-smoking) | In-room safe, desk, free WiFi, bed sheets
OCEAN Standard Twin (Non-smoking) | In-room safe, desk, free WiFi, bed sheets
Horizon Deluxe Family (Non-smoking) | View from room
Hotel New Akao, near Atami Castle, offers families a comfy stay with an indoor mineral hot spring and six more soaking options. Enjoy the garden's fresh air or try fishing. Guests appreciate the attentive staff.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Pet friendly
  • Spa
The current price is AED 695
AED 782 total
5 Nov - 6 Nov

Room options

Available filters for rooms
Showing 53 of 53 rooms

Horizon Superior Double (Non-smoking)

7.4 out of 10
Good
(3 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Shower/tub combination
Toilet with electronic bidet
Private bathroom
Deep soaking bathtub
In-room safe
  • 23 sq m
  • Ocean view
  • Sleeps 2
  • 1 Double Bed

Horizon Superior King (Non-smoking)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Shower/tub combination
Toilet with electronic bidet
Private bathroom
Deep soaking bathtub
In-room safe
  • 29 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Horizon Japanese-style room (Non-smoking)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Shower/tub combination
Toilet with electronic bidet
Private bathroom
Deep soaking bathtub
In-room safe
  • 32 sq m
  • Ocean view
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

Horizon Superior Twin (Non-Smoking)

9.2 out of 10
Wonderful
(14 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Shower/tub combination
Toilet with electronic bidet
Private bathroom
Deep soaking bathtub
In-room safe
  • 32 sq m
  • Ocean view
  • Sleeps 2
  • 2 Large Twin Beds

Horizon Superior Triple (Non-Smoking)

8.8 out of 10
Excellent
(9 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Shower/tub combination
Toilet with electronic bidet
Private bathroom
Deep soaking bathtub
In-room safe
  • 39 sq m
  • Partial ocean view
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

Horizon Deluxe King (Non-smoking)

8.6 out of 10
Excellent
(11 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Shower/tub combination
Toilet with electronic bidet
Private bathroom
Deep soaking bathtub
In-room safe
  • 39 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Horizon Deluxe Family (Non-smoking)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Shower/tub combination
Toilet with electronic bidet
Private bathroom
Deep soaking bathtub
In-room safe
  • 85 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Horizon Deluxe Twin (Non-smoking)

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Shower/tub combination
Toilet with electronic bidet
Private bathroom
Deep soaking bathtub
In-room safe
  • 32 sq m
  • Ocean view
  • Sleeps 2
  • 2 Large Twin Beds

Horizon Deluxe Twin Separate Bathroom and Toilet (Non-smoking)

9.2 out of 10
Wonderful
(10 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Shower/tub combination
Toilet with electronic bidet
Private bathroom
Deep soaking bathtub
In-room safe
  • 39 sq m
  • Ocean view
  • Sleeps 2
  • 2 Large Twin Beds

Horizon Deluxe Triple Separate Bathroom and Toilet (Non-Smoking)

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Shower/tub combination
Toilet with electronic bidet
Private bathroom
Deep soaking bathtub
In-room safe
  • 39 sq m
  • Ocean view
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Bed

Horizon Deluxe Triple (Non-Smoking)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Shower/tub combination
Toilet with electronic bidet
Private bathroom
Deep soaking bathtub
In-room safe
  • Ocean view
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Bed

OCEAN Japanese A (6Tatami) (Non-smoking)

8.6 out of 10
Excellent
(13 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Shower/tub combination
Toilet with electronic bidet
Private bathroom
Deep soaking bathtub
In-room safe
  • 24 sq m
  • Ocean view
  • Sleeps 2
  • 2 Twin Futons

OCEAN Japanese B (7.5Tatami) (Non-smoking)

8.8 out of 10
Excellent
(24 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Shower/tub combination
Toilet with electronic bidet
Private bathroom
Deep soaking bathtub
In-room safe
  • 28 sq m
  • Ocean view
  • Sleeps 3
  • 3 Twin Futons

OCEAN Japanese D (10Tatami) (Non-smoking)

7.8 out of 10
Good
(31 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Shower/tub combination
Toilet with electronic bidet
Private bathroom
Deep soaking bathtub
In-room safe
  • 36 sq m
  • Ocean view
  • Sleeps 5
  • 5 Twin Futons

OCEAN Japanese E (12+6Tatami) (Non-smoking)

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Shower/tub combination
Toilet with electronic bidet
Private bathroom
Deep soaking bathtub
In-room safe
  • 53 sq m
  • Ocean view
  • Sleeps 6
  • 8 Twin Futons

OCEAN Japanese F (12.5+10Tatami) (Non-smoking)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Shower/tub combination
Toilet with electronic bidet
Private bathroom
Deep soaking bathtub
In-room safe
  • 130 sq m
  • Ocean view
  • Sleeps 6
  • 11 Twin Futons

OCEAN Junior Suite (Non-smoking)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Shower/tub combination
Toilet with electronic bidet
Private bathroom
Deep soaking bathtub
In-room safe
  • 68 sq m
  • Ocean view
  • Sleeps 6
  • 2 Twin Beds and 5 Large Twin Beds

OCEAN Standard Twin (Non-smoking)

8.0 out of 10
Very good
(18 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Shower/tub combination
Toilet with electronic bidet
Private bathroom
Deep soaking bathtub
In-room safe
  • 25 sq m
  • Ocean view
  • Sleeps 2
  • 2 Large Twin Beds

OCEAN Japanese-style Twin room (Non-smoking)

7.6 out of 10
Good
(5 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Shower/tub combination
Toilet with electronic bidet
Private bathroom
Deep soaking bathtub
In-room safe
  • 27 sq m
  • Ocean view
  • Sleeps 2
  • 2 Large Twin Beds

OCEAN Superior Twin (Non-smoking)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Shower/tub combination
Toilet with electronic bidet
Private bathroom
Deep soaking bathtub
In-room safe
  • 23 sq m
  • Ocean view
  • Sleeps 2
  • 2 Large Twin Beds

OCEAN Deluxe Twin (Non-smoking)

8.4 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Shower/tub combination
Toilet with electronic bidet
Private bathroom
Deep soaking bathtub
In-room safe
  • 54 sq m
  • Ocean view
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Murphy Beds

OCEAN Imperial Suite (Non-smoking)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Shower/tub combination
Toilet with electronic bidet
Private bathroom
Deep soaking bathtub
In-room safe
  • 203 sq m
  • Ocean view
  • Sleeps 6
  • 4 Large Twin Beds and 2 Twin Futons

OCEAN Standard Japanese Western (6Tatami+TW) (Non-smoking)

8.8 out of 10
Excellent
(5 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Shower/tub combination
Toilet with electronic bidet
Private bathroom
Deep soaking bathtub
In-room safe
  • 63 sq m
  • Ocean view
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

OCEAN Superior Japanese Western (10Tatami+TW) (Non-smoking)

7.6 out of 10
Good
(9 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Shower/tub combination
Toilet with electronic bidet
Private bathroom
Deep soaking bathtub
In-room safe
  • 53 sq m
  • Ocean view
  • Sleeps 6
  • 2 Large Twin Beds and 5 Twin Futons

OCEAN Deluxe Japanese Western (10Tatami+TW) (Non-smoking)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Shower/tub combination
Toilet with electronic bidet
Private bathroom
Deep soaking bathtub
In-room safe
  • 53 sq m
  • Ocean view
  • Sleeps 6
  • 2 Large Twin Beds and 5 Twin Futons

OCEAN Deluxe Triple (Non-smoking)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Shower/tub combination
Toilet with electronic bidet
Private bathroom
Deep soaking bathtub
In-room safe
  • 55 sq m
  • Ocean view
  • Sleeps 3
  • 3 Large Twin Beds

OCEAN Premier Japanese Western (10Tatami+TW)(Non-smoking)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Shower/tub combination
Toilet with electronic bidet
Private bathroom
Deep soaking bathtub
In-room safe
  • Ocean view
  • Sleeps 6
  • 2 Large Twin Beds and 5 Twin Futons

(OCEAN) Japanese-style Twin Room(Non-smoking) Pets Not Allowed

  • Sleeps 2

(OCEAN) Superior Twin(Non-smoking) Pets Not Allowed

  • Sleeps 2

(OCEAN) Junior Suite(Non-smoking) Pets Not Allowed

  • Sleeps 5

(HORIZON) Deluxe Twin Non-smoking Pets Not Allowed

  • Sleeps 2

(HORIZON) Superior Triple (Non-smoking) Pets Not Allowed

  • Sleeps 3

(OCEAN) Standard Twin (Non-smoking) Pets Not Allowed

  • Sleeps 2

(OCEAN) Standard Japanese Western (6Tatami+TW) (Non-smoking) Pets Not Allowed

  • Sleeps 4

(OCEAN) Japanese F (12.5+10Tatami) (Non-smoking) Pets Not Allowed

  • Sleeps 6

(OCEAN) Deluxe Twin (Non-smoking) Pets Not Allowed

  • Sleeps 4

(HORIZON) Superior Double (Non-smoking) Pets Not Allowed

  • Sleeps 2

(OCEAN) Japanese B (7.5Tatami) (Non-smoking) Pets Not Allowed

  • Sleeps 3

(HORIZON) Superior Twin (Non-Smoking) Pets Not Allowed

  • Sleeps 2

(OCEAN) Deluxe Triple (Non-smoking) Pets Not Allowed

  • Sleeps 3

(OCEAN) Japanese D (10Tatami) (Non-smoking) Pets Not Allowed

  • Sleeps 5

(OCEAN) Japanese A (6Tatami) (Non-smoking) Pets Not Allowed

  • Sleeps 2

(HORIZON) Deluxe King (Non-smoking)  Pets Not Allowed

  • Sleeps 2

(HORIZON) Deluxe Family (Non-smoking) Pets Not Allowed

  • Sleeps 4

(HORIZON) Deluxe Twin Separate Bathroom And Toilet (Non-smoking) Pets Not Allowed

  • Sleeps 2

(OCEAN) Imperial Suite (Non-smoking) Pets Not Allowed

  • Sleeps 5

(OCEAN) Premier Japanese Western(10Tatami+TW)(Non-smoking) Pets Not Allowed

  • Sleeps 5

(Ocean) Japanese E (12 + 6 Tatami) (Non-Smoking) Pets Not Allowed

  • Sleeps 6

(Ocean) Deluxe Japanese Western (10 Tatami + Tw) (Non-Smoking) Pets Not Allowed

  • Sleeps 6

Ocean Superior Japanese Western (10 Tatami + Tw) (Non-Smoking)

  • Sleeps 6

Superior King Room-Non-Smoking

  • Sleeps 2

Horizon Japanese-Style Room (Non-Smoking)

  • Sleeps 4

Superior Japanese Western Room

  • Sleeps 7

About the neighborhood

Map
1993-65 Atami, Atami, 413-8555

What's nearby

  • Atami Castle - 3 min walk - 0.3 km
  • Acao Forest - 15 min walk - 1.3 km
  • Atami Sun Beach - 20 min walk - 1.7 km
  • Heiwadori Shopping Street - 4 min drive - 2.7 km
  • MOA Museum of Art - 6 min drive - 3.7 km

Getting around

  • Yugawara Station - 9 min drive
  • Haneda Airport (HND) - 112 min drive

Restaurants

  • ‪山口美術館 - ‬1 min drive
  • ‪渚の熱海プリン - ‬3 min drive
  • ‪ヒルトップテラス - ‬7 min walk
  • ‪カフェテラス Confort - ‬3 min drive
  • ‪レストランボヌール - ‬5 min walk

About this property

Hotel New Akao

Upscale family-friendly hotel near Atami Castle
Located close to Atami Sun Beach and MOA Museum of Art, Hotel New Akao provides an indoor mineral hot spring (onsen), a garden, and an arcade/game room. Active travelers can enjoy fishing, cycling, and snorkeling at this hotel. For some rest and relaxation, visit the 6 indoor hot springs or the sauna. Be sure to enjoy a meal at any of the 3 on-site restaurants. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
Other perks include:
  • Buffet breakfast (surcharge), a free area shuttle, and bike rentals
  • Hot springs on site, self parking (surcharge), and an electric car charging station
  • 2 meeting rooms, karaoke, and a 24-hour front desk
  • Guest reviews give good marks for the helpful staff
Room features
All 350 rooms have comforts such as air conditioning, as well as perks like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
  • Bathrooms with deep soaking tubs and toilets with electronic bidets
  • Wardrobes/closets, refrigerators, and daily housekeeping

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle up to 2 km
  • Free train station pick-up and drop-off shuttle from 8:30 AM to 8:30 PM
  • Train station shuttle at scheduled times
  • Uncovered self parking on site (JPY 1,000 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 9:30 AM for a fee: JPY 2,970 for adults and JPY 1,650 for children
  • 3 restaurants
  • A bar/lounge
  • Hosted evening meal available daily for a fee of JPY 8,250

Things to do

  • 6 indoor hot springs
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Fishing
  • Full-service spa
  • Games
  • Karaoke
  • Kayaking
  • Snorkeling
  • Table tennis

Family friendly

  • Arcade/game room
  • Children's games
  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • Conference space

Outdoors

  • Garden

Full-service spa

  • 6 indoor hot springs
  • 6 outdoor hot springs
  • Hot springs open from 1:00 PM - midnight
  • Hot springs water temperature - 108 ºF
  • Private indoor onsen (mineral springs) in communal space
  • Public bath open from 1:00 PM - midnight
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Sauna
  • Separate men/women areas in public bath
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 17 floors
  • 2 buildings
  • Banquet hall
  • Designated smoking areas
  • Rooftop garden

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.
  • Tourism fee: JPY 200.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2970 for adults and JPY 1650 for children
  • Uncovered self parking fee: JPY 1000 per night
  • Hosted evening meal: JPY 8250

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Hot springs access available from 1:00 PM to midnight
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transportation to and from this property
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Royalwing Atami
Royalwing

Frequently asked questions

Is Hotel New Akao pet-friendly?

Yes, pets are allowed at this property.

How much is parking at Hotel New Akao?

Self parking is available for JPY 1000 per night.

What time is check-in at Hotel New Akao?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. After-hours check-in is not available.

What time is check-out at Hotel New Akao?

Check-out is at 10:00 AM.

Where is Hotel New Akao located?

This family-friendly Atami hotel is located near the beach, within 1 mi (2 km) of Atami Castle and Atami Sun Beach. MOA Museum of Art and Manazuru Peninsula are also within 12 mi (20 km).

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Hotel New Akao Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 501 out of 1212 reviews
Rating 8 - Good. 451 out of 1212 reviews
Rating 6 - Okay. 170 out of 1212 reviews
Rating 4 - Poor. 69 out of 1212 reviews
Rating 2 - Terrible. 21 out of 1212 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Purchase the dinner and breakfast—excellent buffets and beautiful dining room. Hotel has extraordinary ocean view. No need to leave the property as it has 3 onsens, restaurants, and activities.
Stayed 1 night in Jun 2025

10/10 Excellent

MASAMI

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, lots of the hot spring facilities and very nice buffe style dishes. Good view of the orcien from room and
Stayed 1 night in Apr 2025

8/10 Good

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice resort to stay while we were at Atami. We stayed at Horizon wing which is renovated recently, very comfortable room with a nice view of the ocean. Facilities are great, there are three public baths, the one between two wings is new with breath taking view; the other two in comparison aren’t worth the time. Buffet dinner is awesome, so many varieties of food to choose from, for a moment I thought I was on a cruise ship.
Stayed 1 night in May 2025

8/10 Good

Roland

Liked: Cleanliness, amenities
Lovely view and onsen experience, mainly for locals not tourists which was excellent, but needs a refurb - feels like an 80's resort or cruise shop. Buffet breakfast and dinner was fine for one night but no variety for day 2-3 so got sick of fish and same menu every meal. Don't think locals stay more than 1 or 2 Max days and mainly come for lovely onsen.
Stayed 3 nights in Apr 2025

10/10 Excellent

Yuya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Apr 2025

6/10 Okay

hsiujung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The food is terrible, Don't choose buffet to eat in a large hall with every body. you have to choose KAISEKI set. The Quality of food is poles apart.
Stayed 2 nights in Feb 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort

Great onsen location!

I have mixed feelings about this hotel. The location is amazing, and the outdoor onsen was truly exceptional — one of the best I’ve experienced. That alone almost made the stay worth it. However, the hotel itself felt like a giant cruise ship — and not in a good way. It’s very large and noticeably outdated. The room was nothing special, and the overall atmosphere lacked charm. Dinner was decent, but it reminded me of a Las Vegas buffet or something you’d find on a cruise — big, impersonal, and a bit old-school. If it weren’t for the incredible onsen, I’d probably give this place two stars. My advice: visit for the onsen, but consider staying elsewhere if you’re looking for a more updated and personal hotel experience.
Stayed 2 nights in May 2025

2/10 Terrible

??

Disliked: Amenities
フロントの対応悪すぎる!
Stayed 1 night in Oct 2025

10/10 Excellent

yayoi

Liked: Cleanliness, staff & service
全体的にはよかったと思います。 が、レストランや温泉までいくつものエレベーター乗り継ぎで迷子になりました。 年寄りにはキツいと思います。 レストランは混んでるとすごく並ぶしもっと工夫できないかと思いました。
Stayed 1 night in Oct 2025

2/10 Terrible

Tomonori

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
客室では室温の調節ができない事。秋とはいえ少し蒸し暑く不快でした。トイレの換気扇の付け方がわかりませんでした。夕食では期待していた内容ではなく残念でした。朝食の方が満足度は高かったです。スタッフのサービスと温泉はよかったです。
Stayed 1 night in Oct 2025

4/10 Poor

AKANE

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
バイキングのスタッフの対応で嫌な思いをしました。 席を案内するリーダーのようなかたの、質問した時の返答の言い方に嫌な思いをしました。 思い出の旅行が少し悲しい気分でおわりました。 夕食の時間も選べるときいていたのに、チェックインじ5時か5時半と言われました。 なんでかと尋ねると団体が入っているからだと。 それをこっちが合わせる必要があるんだなと疑問におもいました。
Stayed 1 night in Oct 2025

4/10 Poor

MOTOHISA

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食が、時間別でなく、来た順番で食べたい。
Stayed 1 night in Oct 2025

10/10 Excellent

masahiro

Liked: Cleanliness, staff & service, property conditions & facilities
快適に過ごせました。コンセントがもう少しあればと思いました。ご飯美味しかったです。
Stayed 1 night in Oct 2025

8/10 Good

maiko

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
ホテルは、良いが、ゲーセンがレトロ通り過ぎてプリクラが、作動してからお金を入れないと、お金が返って来ない。店員が、お詫びに、メダルをくれたり、無料で、他のゲームを、させてくれたが、1000円しか使えないと、貼り紙しといて欲しかった。
Stayed 1 night in Oct 2025

6/10 Okay

??

Liked: Cleanliness, property conditions & facilities
お金を使えばホスタビリティの良いホテルはたくさんあります。ホテルは古くても綺麗に整理されたニューアカオホテルは、とても心地よい空間を提供しています。平日の宿泊でしたがゆっくりと楽しめました ホテルが大きくてお年寄りは移動に少し辛そうでした ニューアカオのロゴ入りTシャツは良いですね 半額の2000円程度で販売して館内着用して食事をすると ポラロイド写真をもらえるとか別の観光地で写真をLINEで送るとポイントを貰えるとか館内にいると楽しい的な事が出来たら楽しいだろうなと思いました
Stayed 1 night in Oct 2025

8/10 Good

矢埜

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
室内はとても清潔で空調の他、空気清浄機の設置されていてとても快適でした。
Stayed 1 night in Oct 2025

10/10 Excellent

kenji

Liked: Cleanliness, staff & service, property conditions & facilities
豪華な演出で満足出来ました。
Stayed 1 night in Oct 2025

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities
部屋のコンセントが少ない。また、トイレが狭い
Stayed 1 night in Sep 2025

6/10 Okay

Hidehiko

Liked: Staff & service
朝食の鰺フライにソースが置いてなかった。タルタル ソースのみだった。食器が乾いていなかった。
Stayed 1 night in Oct 2025

10/10 Excellent

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
夜ブッフェのお寿司のお米は不味かった
Stayed 1 night in Sep 2025

10/10 Excellent

MASAYA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
一昨年宿泊した時は、スタッフさん不足を感じる寂しい対応でしたが、今回はびっくりでした!行き届いたサービスと連携に感動しました。数年でここまで変わるとは本当に大満足でした。
Stayed 1 night in Oct 2025

10/10 Excellent

川口

Liked: Cleanliness, staff & service, property conditions & facilities
お部屋の天井が思った以上に高く、部屋も広く感じくつろげました。オーシャンビューで波の音も聞こえ良かったです。また利用したいと思います。
Stayed 2 nights in Oct 2025

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3世代での家族旅行だったのですが、子供に必要な設備の貸出はとても助かりました!特に気に入ったのがお風呂です!あの景色を見にまた宿泊したいと思います!
Stayed 1 night in Oct 2025

10/10 Excellent

kaazuko

スタッフの教育顔不十分
Stayed 2 nights in Sep 2025

10/10 Excellent

Steven

Liked: Amenities
Ocean view from window
Stayed 2 nights in Sep 2025