Four Points by Sheraton Auckland

Property class: 4.5

Choose dates to view prices

Located close to University of Auckland and Sky Tower, Four Points by Sheraton Auckland provides a coffee shop/cafe, a garden, and dry cleaning/laundry services. The on-site local and international cuisine restaurant, Queen's Head Bar & Eatery, offers breakfast, lunch, dinner, light fare, and kids' meals. In addition to a bar and a 24-hour gym, guests can connect to free in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
The current price is AED 379
AED 436 total
includes taxes & fees
25 Oct - 26 Oct

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Room, 1 King Bed

A modern bathroom with a large mirror, two sinks, and a black countertop.

Room, 1 King Bed

9.0 out of 10
Wonderful
(76 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 2 Twin Beds

A hotel room with two beds, a desk, a chair, a large window with a city view, and a flat-screen TV.

Room, 2 Twin Beds

8.0 out of 10
Very good
(2 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Room, 1 King Bed

A modern hotel room with a glass shower enclosure, a large bed with white linens, and a framed artwork on the wall.

Room, 1 King Bed

8.0 out of 10
Very good
(9 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed, Corner

A modern hotel room with a large bed, a desk with a chair, a TV, and a city view.

Room, 1 King Bed, Corner

9.4 out of 10
Exceptional
(20 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 2 Queen Beds

A hotel room with a large bed, a desk, and a TV. It has a city view through large windows.

Room, 2 Queen Beds

8.6 out of 10
Excellent
(12 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds
  • Free wired internet

View all photos for Room, 1 King Bed, Tower (View)

A modern bathroom with a large mirror, two sinks, and a black countertop.

Room, 1 King Bed, Tower (View)

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Studio, 1 King Bed, Balcony, City View (Balcony)

A modern hotel room with a large bed, a view of the cityscape, and a textured wall.

Studio, 1 King Bed, Balcony, City View (Balcony)

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed (View)

A modern hotel room with a sofa, a desk, a bed, and a view of the city.

Suite, 1 King Bed (View)

8.0 out of 10
Very good
(1 review)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 2 Bedrooms, Tower (View)

A modern living room with a sofa, a coffee table, and a view of the city through large windows.

Suite, 2 Bedrooms, Tower (View)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 90 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Room, 1 King Bed, Tower (View)

A hotel room with a large window offering a city view, a bed with white linens, and a framed picture on the wall.

Room, 1 King Bed, Tower (View)

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

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About the neighborhood

Located in Auckland Central Business District, a neighborhood in Auckland, Four Points by Sheraton Auckland is in a shopping district and near a train station. Sky Tower and Auckland Harbour Bridge are notable landmarks, and the area's natural beauty can be seen at Auckland Domain and Mount Eden. Looking to enjoy an event or a game? See what's going on at Spark Arena or Eden Park. Looking to get your feet wet? Rafting and surfing/body boarding adventures can be found near the property. Visit our Auckland travel guide
Map
396 Queen Street, Auckland, Auckland, 1010

What's nearby

  • A historic building with a clock tower, surrounded by modern buildings and a clear blue sky.
    Auckland Town Hall
    2 min walk - 0.2 km
  • A historic building with a tall tower and a clock, surrounded by lush green trees.
    University of Auckland
    6 min walk - 0.6 km
  • A city skyline with a prominent tower, various buildings, and a waterfront.
    Sky Tower
    8 min walk - 0.7 km
  • A cityscape with a prominent tower, traffic lights, and buildings.
    SkyCity Casino
    8 min walk - 0.7 km
  • Queen Street Shopping District
    1 min walk - 0.0 km

Getting around

  • Gaunt Street Tram Stop
    4 min drive
  • Karanga-a-Hape Station
    7 min walk
  • Auckland Intl. Airport (AKL)
    26 min drive

Restaurants

  • Queen’s Head
    1 min walk
  • Nando’s
    2 min walk
  • OKO Dessert Kitchen
    3 min walk
  • Hokkaido Baked Cheese Tart
    2 min walk
  • Tanuki Sushi & Sake Bar
    1 min walk

About this property

Four Points by Sheraton Auckland

  • Luxury hotel near University of Auckland
  • Located close to Sky Tower and Auckland Domain, Four Points by Sheraton Auckland provides a coffee shop/cafe, a garden, and dry cleaning/laundry services. The on-site local and international cuisine restaurant, Queen's Head Bar & Eatery, offers breakfast, lunch, dinner, light fare, and kids' meals. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a 24-hour gym.
  • You'll also find perks like:
    • Buffet breakfast (surcharge), valet parking (surcharge), and an electric car charging station
    • Express check-out, a ballroom, and a water dispenser
    • Smoke-free premises, an elevator, and concierge services
    • Guest reviews give top marks for the helpful staff and location
  • Room features
  • All 255 rooms include comforts such as 24-hour room service and premium bedding, as well as perks like laptop-friendly workspaces and air conditioning. Guest reviews highly rate the clean rooms at the property.
  • Other amenities include:
    • Free toiletries and hair dryers
    • 43-inch TVs with streaming services and premium channels
    • Wardrobes/closets, recycling, and mini fridges

Awards and affiliations

  • Sustainability Certifications
  • This property is certified by this third-party sustainability certification scheme: Qualmark Sustainable Tourism Business Award. For more information on what this certification requires and verifies, please visit their website.

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includes taxes & fees
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Frequently asked questions

Is Four Points by Sheraton Auckland pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Four Points by Sheraton Auckland?

As of 23 October 2026, prices found for a 1-night stay for 2 adults at Four Points by Sheraton Auckland on 25 October 2026 start from AED 379, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Valet parking is available for NZD 60 per night.

What time is check-in at Four Points by Sheraton Auckland?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Four Points by Sheraton Auckland?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Four Points by Sheraton Auckland located?

Located in Auckland Central Business District, this luxury hotel is within a 10-minute walk of University of Auckland and Sky Tower. Auckland Domain and Spark Arena are also within 1 mi (2 km). Gaunt Street Tram Stop is 21 minutes by foot and Halsey Street Tram Stop is 23 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Four Points by Sheraton Auckland Reviews

9.0

Wonderful

9.4

Cleanliness

8.8

Location

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 569 out of 921 reviews
Rating 8 - Good. 248 out of 921 reviews
Rating 6 - Okay. 67 out of 921 reviews
Rating 4 - Poor. 24 out of 921 reviews
Rating 2 - Terrible. 13 out of 921 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Very central location , very friendly staff and reception
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience. Staff amazing and helpful.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and great location
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, lovely service and fantastic bar! Would recommend
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and building were clean and polished to the highest standard, breakfast was complimentary and delicious. And the rooftop bar was nothing short of memorable! The staff were warm, welcoming and available for all needs and questions. I will be staying here again next time im in Auckland.
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice and tidy. Good location to city
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooftop to have a nice dinner or drink, with a great view of the city. Very clean and centric hotel. Public parking available very close to the hotel, cheaper than on site.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time, beds comfortable and location was excellent!
Stayed 7 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is very nice and let me check in early
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property location is convenient. Breakfast is good. I reserved a corner room expecting a nice view but found out it facing another high building, so I talked to the front desk lady and she changed for us a smaller room but facing the sky tower.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. Staff was very helpful.
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a short stop over to catch up with family prior to travelling overseas for a few weeks. Nice comfortable room with very friendly and helpful staff
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place to stay when in Auckland. I couldn’t fault it - we really enjoyed our stay. The rooms are modern, clean & comfy. Hot shower & wifi - no issues. Also no noise from other guests or from the traffic. Every member of staff that we encountered were friendly; happy & very helpful.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to central Auckland, bars restaurants Very clean rooms, very polite and helpful staff Our small issue was quickly resolved Great stay
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and wonderful staff! Breakfast was average but staff were very helpful. Rooms were nice with great views.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Super friendly helpful staff, good breakfast very clean property
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast and very attentive polite staff. Super comfortable bed.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Really good value hotel. Room was nice, rooftop bar superb and breakfast fantastic. Great location too.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel in a perfect location. Rooms were small, but comfortable and well appointed. Staff was friendly and helpful. Beautiful rooftop bar and nice restaurant in the lobby.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great location and top notch room, stayed a single night as something to go to in the city and walking distance. Had a cocktail at Churchill's, what a great location. Breakfast was great in the morning also.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Beautiful, spacious and clean rooms, central location, friendly staff!
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We highly recommend four points to anyone who is looking to stay in Auckland city. Expedia made the booking process very easy. First ever time staying here and we received lovely service, staff that was very cooperative with changes, the food was amazing and to top it off we got to enjoy drinks at their breathtaking roof top bar. My partner and I were very happy.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Great location and fab room
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Wonderful, attentive staff, great restaurant, beautiful room
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Nice room, central location and good breakfast
Stayed 2 nights in Nov 2025