Pullman Auckland Hotel & Apartments

Property class: 5 and above

Choose dates to view prices

Located close to University of Auckland and Queen Street Shopping District, Pullman Auckland Hotel & Apartments provides a terrace, dry cleaning/laundry services, and a bar. Indulge in a Swedish massage, aromatherapy, and a facial at Luxe Spa at Pullman, the onsite spa. Be sure to enjoy a meal at Tapestry Grill, the on-site restaurant. In addition to a health club and a conference center, guests can connect to free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
The current price is AED 383
AED 440 total
includes taxes & fees
29 Sep - 30 Sep

Room options

Available filters for rooms
Showing 15 of 15 rooms

Room

  • Sleeps 2

Room

  • Sleeps 2

Room

  • Sleeps 2

View all photos for Superior Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a nightstand, and a window with curtains.

Superior Room, 1 King Bed

9.2 out of 10
Wonderful
(47 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 1 Bedroom

A hotel room with a large bed, a bedside table with a lamp, a chair, and a view of a balcony.

Apartment, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 66 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Residence)

Superior Room, 1 King Bed (Residence) | Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed (Residence)

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds | Premium bedding, minibar, in-room safe, desk

Superior Room, 2 Queen Beds

8.8 out of 10
Excellent
(20 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

A hotel room with a bed, a desk with a laptop, a chair, a TV, and a window with curtains.

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(6 reviews)
  • Harbor view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Queen Bed

A hotel room with a large bed, two bedside lamps, a tray with breakfast, and a patterned headboard.

Deluxe Suite, 1 Queen Bed

  • City view
  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed

A hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.

Junior Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • City view
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Executive)

A hotel room with a large bed, a desk, a wardrobe, and a television.

Superior Room, 1 King Bed (Executive)

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed

A hotel room with a large bed, a desk with a chair, a TV, a robe hanging, and a framed picture on the wall.

Superior Room, 1 Queen Bed

7.6 out of 10
Good
(7 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Apartment, 1 Bedroom

A hotel room with a bed, a desk, a chair, and a large window with curtains.

Deluxe Apartment, 1 Bedroom

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 66 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 Double Bed

A hotel room with a bed, two chairs, a small table with a bottle and glass, and sheer curtains.

Studio, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Suite, 1 King Bed

A modern hotel room with a large window, a blue sofa, a grey armchair, a round coffee table, and a framed picture on the wall.

Executive Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Auckland Central Business District, a neighborhood in Auckland, Pullman Auckland Hotel & Apartments is in the entertainment district and near the bay. Travelers who have shopping on the agenda can visit Queen Street Shopping District and Commercial Bay, while those looking for another kind of activity may want to check out Auckland Ferry Terminal. Looking to enjoy an event or a game? See what's going on at Spark Arena or Eden Park. Discover the area's water adventures with water skiing, windsurfing, and sailing nearby, or enjoy the great outdoors with hiking/biking trails. Visit our Auckland travel guide
Map
Cnr Waterloo Quadrant & Princes Street, Auckland, 1010

What's nearby

  • A historic building with a tall tower and a clock, surrounded by lush green trees.
    University of Auckland
    1 min walk - 0.1 km
  • A city skyline with a prominent tower, various buildings, and a waterfront.
    Sky Tower
    11 min walk - 1.0 km
  • A cityscape with a prominent tower, traffic lights, and buildings.
    SkyCity Casino
    11 min walk - 1.0 km
  • Queen Street Shopping District
    6 min walk - 0.6 km
  • Spark Arena
    8 min walk - 0.7 km

Getting around

  • Auckland Britomart Station
    9 min walk
  • The Strand Station
    11 min walk
  • Auckland Intl. Airport (AKL)
    27 min drive

Restaurants

  • Old Government House
    2 min walk
  • 1920's Cafe
    7 min walk
  • Tapestry Dining
    2 min walk
  • Hugo's Bistro
    5 min walk
  • Tanpopo Ramen
    6 min walk

About this property

Pullman Auckland Hotel & Apartments

  • Luxury hotel near University of Auckland
  • Located close to Queen Street Shopping District and Spark Arena, Pullman Auckland Hotel & Apartments provides a terrace, dry cleaning/laundry services, and a bar. Indulge in a Swedish massage, aromatherapy, and a facial at Luxe Spa at Pullman, the onsite spa. Be sure to enjoy a meal at Tapestry Grill, the on-site restaurant. Free in-room WiFi is available to all guests, along with a health club and a conference center.
  • You'll also find perks like:
    • An indoor pool along with sun loungers
    • Limo/town car service, buffet breakfast (surcharge), and valet parking (surcharge)
    • An electric car charging station, express check-out, and express check-in
    • Smoke-free premises, a 24-hour front desk, and a porter/bellhop
    • Guest reviews give top marks for the pool and helpful staff
  • Room features
  • All 321 rooms boast comforts such as premium bedding and laptop-compatible safes, as well as perks like laptop-friendly workspaces and air conditioning.
  • Other conveniences in all rooms include:
    • Recycling, LED light bulbs, and composting
    • Bathrooms with eco-friendly toiletries and tubs or showers
    • 49-inch HDTVs with satellite channels
    • Eco-friendly cleaning products, free infant beds, and coffee/tea makers

Awards and affiliations

  • Sustainability Certifications
  • This property is certified by this third-party sustainability certification scheme: Qualmark Sustainable Tourism Business Award. For more information on what this certification requires and verifies, please visit their website.

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Covered valet parking on site (NZD 60 per night; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; NZD 45 for adults and NZD 22 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Tapestry Bar & Terrace
  • Tapestry Grill

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 16 meeting rooms
  • Conference center

Outdoors

  • On the bay
  • Pool loungers
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator (33 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 14 floors
  • 2 buildings
  • At least 80% organic food
  • Banquet hall
  • Built in 1968
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 49-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Composting
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Late check-in fee for check-in between 11:00 AM and 3:00 PM

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for NZD 65.0 per night

Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 45 for adults and NZD 22 for children
  • Covered valet parking fee: NZD 60 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 11:00 AM and 3:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 65.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 16 years old are not allowed in the health club or fitness facility, and guests under 16 years old are only allowed in the swimming pool with adult supervision
Children under 16 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property class

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Frequently asked questions

Does Pullman Auckland Hotel & Apartments have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Pullman Auckland Hotel & Apartments?

As of 18 September 2026, prices found for a 1-night stay for 2 adults at Pullman Auckland Hotel & Apartments on 29 September 2026 start from AED 383, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Pullman Auckland Hotel & Apartments pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Valet parking is available for NZD 60 per night.

What time is check-in at Pullman Auckland Hotel & Apartments?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available from 11:00 AM–3:00 PM for a fee.

What time is check-out at Pullman Auckland Hotel & Apartments?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Pullman Auckland Hotel & Apartments located?

Located in Auckland Central Business District, this luxury hotel is within a 10-minute walk of University of Auckland, Queen Street Shopping District, and Spark Arena. Commercial Bay and Sky Tower are also within 15 minutes. The Strand Station is 11 minutes by foot and Gaunt Street Tram Stop is 20 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Pullman Auckland Hotel & Apartments Reviews

8.8

Excellent

9.0

Cleanliness

8.8

Location

9.2

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 572 out of 1001 reviews
Rating 8 - Good. 277 out of 1001 reviews
Rating 6 - Okay. 95 out of 1001 reviews
Rating 4 - Poor. 37 out of 1001 reviews
Rating 2 - Terrible. 20 out of 1001 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time at the Pullman. Perfect location to Auckland CBD and University of Auckland. Staff was very helpful, and we received the two bed room we asked for. Gladly would stay again!
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great with the kids!! Delicious breakfast!!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great start for the 2 days we were in Auckland. Good location and not far to walk to cbd
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really helpful gentleman on arrival - great pool and lovely atmosphere.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious comfortable room at a fair price
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, able to walk to queens street and restaurants in the Harbour area. Breakfast is great, many different options. Staffs are friendly and helpful.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic service and excellent place to stay !
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly and helpful staff.
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, good room :)
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff greeted us and took great care of us the entire time. Food was exception. Great rooms!
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities
Great location
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Perfect for our family
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy bed, friendly staff, clean room. Great spa treatments on offer. Highly recommend.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
I love the Pullman, the team go above and beyond for their guests. Comfortable rooms and a great breakfast buffet
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly the perfect hotel for my needs--half business, half vacation. Staff were impeccable--friendly, helpful, and always available when needed. Breakfast was a highlight--fruit was fresh and plentiful, same for the eggs and standard breakfast items, even the potatoes were perfectly fried every morning. Perhaps the best hotel I've stayed at in over a decade of monthly travels.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Apartment was spacious, cleaned and breakfast was great
Stayed 6 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and nice and quiet rooms
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Great service from all staff
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms, service and delicious breakfast
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Stylish & modern room, comfortable beds, nice outlook towards a park. Great indoor heated pool, spa, sauna. Had a delicious dinner at the hotel restaurant.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great location and facilities. Staff very friendly. Awesome breakfast.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great accommodation with wonderful staff!
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel. Pleasant staff
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very handy to town. Staff were great, clean rooms, good food.
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location Rooms were spacious and tidy Quiet and good for young family’s
Stayed 2 nights in Jul 2025