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Quest Ponsonby

4.5 star property
Luxury hotel in Auckland

Choose dates to view prices

Located in the heart of Ponsonby, this stylish accommodation offers travelers the essentials that make a stay seamless. The helpful staff enhances the experience, while practical amenities include WiFi connectivity, convenient luggage storage, and dry cleaning services.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Laundry
  • Housekeeping
  • Air conditioning
  • Free WiFi
The current price is AED 373
AED 437 total
includes taxes & fees
1 Dec - 2 Dec

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Studio

Studio | 1 bedroom, desk, iron/ironing board, free WiFi

Studio

8.0 out of 10
Very good
(32 reviews)

Highlights

Air conditioning
Kitchenette
Refrigerator
LCD TV
Separate bedroom
Private bathroom
Hair dryer
Microwave
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | 1 bedroom, desk, iron/ironing board, free WiFi

Apartment, 1 Bedroom

8.0 out of 10
Very good
(14 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Kitchen
Refrigerator
LCD TV
Separate bedroom
Shower/tub combination
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | 1 bedroom, desk, iron/ironing board, free WiFi

Apartment, 2 Bedrooms

8.8 out of 10
Excellent
(3 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Refrigerator
LCD TV
Separate bedroom
  • 90 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

About the neighborhood

Map
68 Ponsonby Road, Auckland, 1011

What's nearby

  • Ponsonby Road - 3 min walk - 0.3 km
  • Karangahape Road - 5 min walk - 0.4 km
  • Queen Street Shopping District - 13 min walk - 1.1 km
  • University of Auckland - 16 min walk - 1.4 km
  • Sky Tower - 3 min drive - 2.6 km

Getting around

  • MOTAT 1 Tram Stop - 3 min drive
  • Auckland Remuera Station - 5 min drive
  • Auckland Intl. Airport (AKL) - 25 min drive

Restaurants

  • ‪Daily Bread - ‬2 min walk
  • ‪Deadshot - ‬2 min walk
  • ‪The Greenhouse - ‬3 min walk
  • ‪Bodega Deli & Bistro - ‬1 min walk
  • ‪Thai House - ‬1 min walk

About this property

Quest Ponsonby

Luxury hotel near Queen Street Shopping District
Close to SkyCity Casino and Sky Tower, Quest Ponsonby provides amenities like dry cleaning/laundry services. Stay connected with free in-room WiFi.
Other perks include:
  • Self parking (surcharge), an elevator, and luggage storage
  • Smoke-free premises
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Quest Ponsonby include comforts such as air conditioning, as well as amenities like free WiFi.
More amenities include:
  • Free toiletries and hair dryers
  • LCD TVs with cable channels
  • Microwaves, electric kettles, and daily housekeeping

Similar properties

Exterior
Grand Millennium Auckland
  • Pool
  • Hot Tub
  • Free WiFi
  • Restaurant
9.0 out of 10, Wonderful, 1,580 reviews
The price is AED 405
AED 466 total
includes taxes & fees
17 Dec - 18 Dec
Grand Millennium Auckland

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)

Parking and transportation

  • Secured, covered self parking on site (NZD 30 per day)

Family friendly

  • In-room microwave

Conveniences

  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave

More

  • Air conditioning
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 7 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open Monday - Friday (7:30 AM - 7:00 PM) and Saturday - Sunday (8:00 AM - 4:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 35 per day
Cribs (infant beds) are available for NZD 20.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: NZD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: NZD 30.00 per day (in/out privileges)
  • Crib (infant bed) fee: NZD 20.0 per day
  • Rollaway bed fee: NZD 35 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Ponsonby Quest
Quest Ponsonby
Quest Ponsonby Apartment
Quest Ponsonby Apartment Auckland
Quest Ponsonby Auckland
Quest Ponsonby Auckland, New Zealand
Quest Ponsonby Hotel Auckland Central
Quest Ponsonby Hotel
Quest Ponsonby Auckland
Quest Ponsonby Hotel Auckland

Frequently asked questions

Is Quest Ponsonby pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for NZD 30.00 per day.

What time is check-in at Quest Ponsonby?

Check-in start time: 2 PM; Check-in end time: 7 PM.

What time is check-out at Quest Ponsonby?

Check-out is at 10 AM.

Where is Quest Ponsonby located?

Located in Grey Lynn, this luxury hotel is within a 15-minute walk of Ponsonby Road and Queen Street Shopping District. Sky Tower and University of Auckland are also within 1 mi (2 km). Daldy Street Tram Stop is 23 minutes by foot and Gaunt Street Tram Stop is 24 minutes.

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Quest Ponsonby Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 281 out of 775 reviews
Rating 8 - Good. 301 out of 775 reviews
Rating 6 - Okay. 116 out of 775 reviews
Rating 4 - Poor. 45 out of 775 reviews
Rating 2 - Terrible. 32 out of 775 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Viv

Comfy bed
Stayed 1 night in Oct 2025

10/10 Excellent

Ruby

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, tidy, great location
Stayed 2 nights in Aug 2025

6/10 Okay

Tusiga

Liked: Staff & service, amenities, property conditions & facilities
Bathroom floor needed mopping
Stayed 2 nights in Oct 2025

8/10 Good

Tai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great location to CBD and motorway plus onsite parking.
Stayed 1 night in Jul 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in May 2025

8/10 Good

Conrad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always an easy and comfortable stay at the Quest Ponsonby. Comfortable rooms with lots of eating options etc within walking distance. Recommend +
Stayed 1 night in Aug 2025

8/10 Good

Conrad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always an easy and comfortable stay at the Quest Ponsonby. Comfortable rooms with lots of eating options etc within walking distance. Recommend +
Stayed 6 nights in Aug 2025

8/10 Good

VIVIENNE

Liked: Cleanliness, staff & service, property conditions & facilities
2-night staycation in a studio. The room was fine for the time we were there - small but had all the necessary facilities. Comfortable king bed, shower with great water pressure, fridge/freezer. The best thing about this hotel is the location. At the K rd end of Ponsonby road, you have all the dining options you need, shop till you drop, supermarket round the corner, amazing park across the road…the list goes on. Would definitely stay again for this reason alone.
Stayed 2 nights in Sep 2025

6/10 Okay

Shabbar

Liked: Cleanliness, property conditions & facilities
The bathroom had some cracked tiles that trapped water every time I took a shower, and it ended up seeping into the carpet. The rooms weren’t soundproof either, so being right on the main road, you could hear a lot of noise from outside. That said, the staff were super helpful. --- Would you like me to make it sound a bit more friendly or keep this straightforward tone?
Stayed 3 nights in Nov 2025

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in May 2025

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with numerous dining and shopping options nearby.
Stayed 1 night in Feb 2025

8/10 Good

Hugh

Liked: Cleanliness, property conditions & facilities
Staff at desk helpful. One bedroom apartment great value for money. Like a hotel suite.
Stayed 4 nights in Jul 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
great location and will definitely be back
Stayed 3 nights in Feb 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great comfortable stay
Stayed 3 nights in Dec 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Comfy, great stay
Stayed 1 night in Feb 2025

8/10 Good

Samara

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place have stayed twice and enjoyed it
Stayed 1 night in Dec 2024

6/10 Okay

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in May 2025

10/10 Excellent

Samara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great comfortable place to stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable stay - convenient location
Stayed 3 nights in Nov 2024

8/10 Good

Nuke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Ponsonby shops and restaurants
Stayed 1 night in Mar 2025

10/10 Excellent

Shana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Jan 2025

10/10 Excellent

Conrad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and great stay as always. Convenient location with parking available. Will continue to stay here, recommend
Stayed 6 nights in Feb 2025

4/10 Poor

Mike

Liked: Staff & service
I had an outside room ie in the area outside reception, there was constant noise from unruly people until 2am. It was a Friday night. Previous stays have been inside the hotel proper and were great
Stayed 1 night in Jul 2025

10/10 Excellent

Kirsten

Liked: Cleanliness, staff & service, property conditions & facilities
We were very happy with the service and stay
Stayed 1 night in Feb 2025

2/10 Terrible

Chad

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked a 4 night stay in November and actually did not end up staying at the hotel because the cleanliness and smell was not appealing to me. My room was also very hot and the air conditioner was not controllable from the room. I was in my room for 5 minutes and decided to leave to another hotel. I am not a poicky person but this hotel was far below expectations, especially on Ponsoby Road. To further expand the issue, the management of the company did not return my money as I had prepaid for my visit, but they decided the right thing to do for there business was to keep my money instead of treating a dissatisfied customer fairly. They kept all of the money for my 4 night stay and will not return it. I would not stay here. Many other great options in Auckland for similar price.
Stayed 4 nights in Nov 2025