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Vila Gale Isla Canela Resort Hotel

4.0 star property
Beach hotel with 2 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for Vila Gale Isla Canela Resort Hotel

Lobby sitting area
2 restaurants, breakfast, lunch, dinner served; Spanish cuisine
Lobby sitting area
Indoor pool, pool umbrellas, sun loungers
Terrace/patio
Unwind at Vila Gale Isla Canela, where a tranquil atmosphere meets eco-certified luxury. Start your day with a breakfast buffet and take advantage of the white sand beach, poolside bar, or golf course. Treat yourself to spa treatments like body wraps and manicures/pedicures at Satsanga Spa.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • All inclusive
  • Room service
  • Breakfast included
  • Pool
  • Laundry
The current price is AED 451
AED 496 total
includes taxes & fees
2 Nov - 3 Nov

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Twin Room, Lagoon View

In-room safe, desk, free WiFi, bed sheets

Twin Room, Lagoon View

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Air conditioning
Refrigerator
TV
Shower/tub combination
Private bathroom
Hair dryer
Bidet
  • 24 sq m
  • Lagoon view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room, Lagoon View

In-room safe, desk, free WiFi, bed sheets

Single Room, Lagoon View

Highlights

Balcony
Air conditioning
Refrigerator
TV
Shower/tub combination
Private bathroom
Hair dryer
Bidet
  • 24 sq m
  • Lagoon view
  • Sleeps 1
  • 2 Twin Beds

View all photos for Twin Room, Lagoon View (with 1 Child Extra Bed)

In-room safe, desk, free WiFi, bed sheets

Twin Room, Lagoon View (with 1 Child Extra Bed)

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Air conditioning
Refrigerator
TV
Shower/tub combination
Private bathroom
Hair dryer
Bidet
  • 24 sq m
  • Lagoon view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Twin Room, Partial Sea View

In-room safe, desk, free WiFi, bed sheets

Twin Room, Partial Sea View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Refrigerator
TV
Shower/tub combination
Private bathroom
Hair dryer
Bidet
  • 24 sq m
  • Partial sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room, Partial Sea View

In-room safe, desk, free WiFi, bed sheets

Single Room, Partial Sea View

Highlights

Balcony
Air conditioning
Refrigerator
TV
Shower/tub combination
Private bathroom
Hair dryer
Bidet
  • 24 sq m
  • Partial sea view
  • Sleeps 1
  • 2 Twin Beds

View all photos for Twin Room, Partial Sea View (with 1 Child Extra Bed)

In-room safe, desk, free WiFi, bed sheets

Twin Room, Partial Sea View (with 1 Child Extra Bed)

Highlights

Balcony
Air conditioning
Refrigerator
TV
Shower/tub combination
Private bathroom
Hair dryer
Bidet
  • 24 sq m
  • Partial sea view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Twin Room, Sea View

In-room safe, desk, free WiFi, bed sheets

Twin Room, Sea View

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Air conditioning
Refrigerator
TV
Shower/tub combination
Private bathroom
Hair dryer
Bidet
  • 24 sq m
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room, Sea View

View from room

Single Room, Sea View

Highlights

Balcony
Air conditioning
Refrigerator
TV
Shower/tub combination
Private bathroom
Hair dryer
Bidet
  • 24 sq m
  • Sea view
  • Sleeps 1
  • 2 Twin Beds

View all photos for Twin Room, Sea View (with 1 Child Extra Bed)

In-room safe, desk, free WiFi, bed sheets

Twin Room, Sea View (with 1 Child Extra Bed)

Highlights

Balcony
Air conditioning
Refrigerator
TV
Shower/tub combination
Private bathroom
Hair dryer
Bidet
  • 24 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Twin Room, Sea View

In-room safe, desk, free WiFi, bed sheets

Superior Twin Room, Sea View

Highlights

Balcony
Air conditioning
Refrigerator
TV
Shower/tub combination
Private bathroom
Hair dryer
Bidet
  • 24 sq m
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Single Room, Sea View

In-room safe, desk, free WiFi, bed sheets

Superior Single Room, Sea View

Highlights

Balcony
Air conditioning
Refrigerator
TV
Shower/tub combination
Private bathroom
Hair dryer
Bidet
  • 24 sq m
  • Sea view
  • Sleeps 1
  • 2 Twin Beds

View all photos for Family Room, Lagoon View (2 Adults + 2 Children)

Family Room, Lagoon View (2 Adults + 2 Children) | In-room safe, desk, free WiFi, bed sheets

Family Room, Lagoon View (2 Adults + 2 Children)

Highlights

Balcony
Air conditioning
Refrigerator
TV
Shower/tub combination
Private bathroom
Hair dryer
Bidet
  • 29 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Family Room, Partial Sea View (2 Adults + 2 Children)

In-room safe, desk, free WiFi, bed sheets

Family Room, Partial Sea View (2 Adults + 2 Children)

Highlights

Balcony
Air conditioning
Refrigerator
TV
Shower/tub combination
Private bathroom
Hair dryer
Bidet
  • 29 sq m
  • Partial sea view
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Family Room, Sea View (Superior, 2 Adults + 2 Children)

In-room safe, desk, free WiFi, bed sheets

Family Room, Sea View (Superior, 2 Adults + 2 Children)

Highlights

Balcony
Air conditioning
Refrigerator
TV
Shower/tub combination
Private bathroom
Hair dryer
Bidet
  • 29 sq m
  • Sea view
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Standard Single Room

In-room safe, desk, free WiFi, bed sheets

Standard Single Room

Highlights

Balcony
Air conditioning
Refrigerator
TV
Shower/tub combination
Private bathroom
Hair dryer
Bidet
  • 21 sq m
  • Lagoon view
  • Sleeps 1
  • 2 Twin Beds

View all photos for Standard Twin Room

In-room safe, desk, free WiFi, bed sheets

Standard Twin Room

Highlights

Balcony
Air conditioning
Refrigerator
TV
Shower/tub combination
Private bathroom
Hair dryer
Bidet
  • 21 sq m
  • Lagoon view
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Map
Avenida de la Mojarra, S/N, Ayamonte, Andalusia, 21409

What's nearby

  • Isla Canela Marina - 5 min walk - 0.5 km
  • Playa de San Bruno - 8 min drive - 4.4 km
  • Isla Canela Golf Course - 9 min drive - 6.9 km
  • Tourist Office of Isla Cristina - 16 min drive - 3.7 km
  • Gaviota Beach - 19 min drive - 2.9 km

Getting around

  • Castro Marim Station - 30 min drive
  • Faro Intl. Airport (FAO) - 69 min drive

Restaurants

  • ‪El Paradise Beach Isla Canela - ‬5 min drive
  • ‪Café Pub Neptuno - ‬6 min walk
  • ‪Los Pozitos - ‬8 min walk
  • ‪Monkey by Reef - ‬6 min walk
  • ‪El Faro del Cantil - ‬27 min drive

About this property

Vila Gale Isla Canela Resort Hotel

Upscale family-friendly hotel
At Vila Gale Isla Canela Resort Hotel, you can look forward to a free breakfast buffet, a poolside bar, and a terrace. This hotel is a great place to bask in the sun with a beachfront location, beachfront dining, and sun loungers. Indulge in a sports massage, a facial, and a manicure/pedicure at the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and Spanish cuisine. Fitness classes are offered at the gym; the property also has a garden, a playground, and a library. In addition to dry cleaning/laundry services and car rentals on site, guests can connect to free in-room WiFi, with speed of 25+ Mbps.
You'll also find perks like:
  • An indoor pool and a children's pool, along with sun loungers and pool umbrellas
  • Bike rentals, self parking (surcharge), and an electric car charging station
  • Concierge services, an elevator, and a front-desk safe
  • A billiards/pool table, beach umbrellas, and luggage storage
Room features
All 300 rooms include comforts such as air conditioning, in addition to perks like free WiFi and safes.
More conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and bidets
  • TVs with satellite channels
  • Balconies, refrigerators, and daily housekeeping

All inclusive details

All-inclusive room rates at Vila Gale Isla Canela Resort Hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet meals and snacks included

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Similar properties

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Barceló Isla Canela

  • Pool
  • All inclusive
  • Kids pool
  • Free WiFi
8.4 out of 10, Very Good, 155 reviews
Barceló Isla Canela

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Onsite parking available only on request
  • Self parking on site (EUR 10 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • 2 restaurants
  • 3 bars/lounges
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Ayamonte Restaurant
  • Beach Bar
  • Isla Cristina Bar

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Playground

Family friendly

  • Children's games
  • Children's pool
  • Free children's club
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Elevator (39 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 100% renewable energy
  • 2 buildings
  • 4 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% organic food
  • Banquet hall
  • Built in 2002
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Refrigerator
  • Room service

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces a smart-casual dress code at all restaurants, which includes long trousers for men. Shorts, swimsuits, sleeveless clothing, flip-flops are not permitted and closed shoes are required.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Renovations and closures

The property is closed during January, February, November, and December.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: EUR 10 per day
  • In-room safe fee: EUR 4 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Iberostar Isla Canela
Iberostar Isla Canela Ayamonte
Iberostar Isla Canela Ayamont
Iberostar Isla Canela Hotel Ayamonte
Iberostar Isla Canela
Vila Gale Isla Canela Hotel
Vila Gale Isla Canela Ayamonte
Vila Gale Isla Canela Hotel Ayamonte

Frequently asked questions

Does Vila Gale Isla Canela Resort Hotel have a pool?

Yes, this property has an indoor pool and a children's pool.

How much does it cost to stay at Vila Gale Isla Canela Resort Hotel?

As of 1 November 2025, prices found for a 1-night stay for 2 adults at Vila Gale Isla Canela Resort Hotel on 3 November 2025 start from $134.98, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Vila Gale Isla Canela Resort Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Vila Gale Isla Canela Resort Hotel?

Self parking is available for EUR 10 per day. Limited spots are available.

What time is check-in at Vila Gale Isla Canela Resort Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Vila Gale Isla Canela Resort Hotel?

Check-out is at 11:00 AM.

Are there all-inclusive benefits at Vila Gale Isla Canela Resort Hotel?

Some rate plans available at this property are all-inclusive.

Where is Vila Gale Isla Canela Resort Hotel located?

Nestled on the beach, this Ayamonte hotel is within a 10-minute walk of Playa de Los Haraganes and Isla Canela Marina. Playa Alta and Playa Punta del Caimán are also within 3 mi (5 km).

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Reviews

Vila Gale Isla Canela Resort Hotel Reviews

8.6

Excellent

8.8

Cleanliness

8.2

Location

8.8

Staff & service

8.8

Eco-friendliness

8.4

Property conditions & facilities
Rating 10 - Excellent. 67 out of 135 reviews
Rating 8 - Good. 50 out of 135 reviews
Rating 6 - Okay. 10 out of 135 reviews
Rating 4 - Poor. 4 out of 135 reviews
Rating 2 - Terrible. 4 out of 135 reviews

Reviews

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel!
Stayed 1 night in May 2022

6/10 Okay

preciosa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to the beach clean rooms

The food quality is not the best the shows were very poor quality

2/10 Terrible

Anders

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Waste of money (and time)

A four star hotel? Yes absolutely, if on a scale to ten. They are unorganized at check-in and it went downhill from there. The room itself was ok for a 2-3 star hotel, until we opened the bathroom, a reaking smell of urine. This wasn't cleaned at all during our stay. Despite the room being on the top floor (4th), the cooking odor from the kitchen reached our room and floor. They made us pay a deposit for towels. Honestly, I don't know if I should cry or laugh. The towels could only be changed for fresh ones during limited hours. Not enough sunbeds around the pool area. Breakfast reminded more of a shelter handing out food than the morning serving of a 4-star hotel. No proper restaurant in the hotel and we had to leave with car to eat both lunch and dinner. With small children, anything but practical. Overall, we could leave fast enough. The hotel is a joke.
Stayed 3 nights in Jun 2023

8/10 Good

Bruno

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 7 nights in Sep 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel estupendo y servicio cuidado. Quizás podria el desayuno ser más variado pero calidad precio nos mereció la pena.
Stayed 3 nights in May 2025

8/10 Good

Manuel Jesús

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buffet cortito

El buffet en el almuerzo y la cena bastante flojito con muy poca variedad. El desayuno, sin embargo, está muy bien con todo tipo de comida y dulces.
Stayed 2 nights in Jun 2025

6/10 Okay

Jerome

Liked: Staff & service
Superbe hôtel, personnel agréable. Mais la propreté laisse à désirer surtout sur la partie extérieure au niveau des piscines. Le petit déjeuner est également moyen.
Stayed 7 nights in May 2025

10/10 Excellent

Håkan

Liked: Cleanliness, amenities, property conditions & facilities
Very welcoming hotel with great pool area. Due to the early season, there was plenty of parking available just outside the hotel. A short stroll from the hotel out to the amazing beach. The room was very clean and in good shape.
Stayed 2 nights in May 2025

10/10 Excellent

Ricardo

Liked: Property conditions & facilities, room comfort
Special thanks to Inez, Gema, Isabel and Merche (all from the front desk). Excellent staff!!!
Stayed 2 nights in Apr 2025

10/10 Excellent

Aurelie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estancia fabulosa, a pie de una playa inmensa. La habitación grande con vista a la laguna preciosa.
Stayed 4 nights in Jul 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Magnífico hotel junto a la playa.

Muy buen hotel y bien situado. Recomendable. Buena piscina. Los churros como piedras, literal.
Stayed 1 night in Jul 2024

6/10 Okay

Sven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family hotel

Nice large hotel but mostly for families, lots of kids in the pool, great sea view from the room. Free parking should have been included but was only for ’all inclusives’!!?? We had to park on a street 300 meters from the hotel ☹️, nice breakfast.
Stayed 1 night in May 2024

10/10 Excellent

Ivo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendo

Staff bastante simpático, apenas um incidente no primeiro jantar, que foi logo resolvido no dia seguinte.
Stayed 2 nights in Apr 2024

2/10 Terrible

Frank

Disliked: Cleanliness, staff & service, amenities
Oud en slecht. Geen strand voorzieningen. Horige kleine kamers en vuil zwembad omgeving
Stayed 9 nights in Sep 2023

8/10 Good

Pat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good family hotel

12 nights family holiday. We’ve stayed before at this hotel and we were delighted with our room - ask for a rear view of the nature reserve! Food is always excellent at the Iberostar. We stayed half board so can’t comment on drinks but they looked good. I would say the lighting in the canteen style restaurant needs working on as the ambience was OK for evening dinner. The hotel is now 90% Spanish/Portuguese guests which appeals to us but, English is very limited do you have to try your Espanol! Entertainment was busy and they worked hard. I would say that the hotel is in need of some modernisation now but, it is still a decent choice for a beach holiday. The playa was great, Neptune’s still going strong in the marina and the restaurants in Punta del Moral are still outstanding quality and value. Ayamonte still a nightmare to park and a little rundown - watch out for the beggar parking attendants. We visited Sanlucar de Guidiana and absolutely loved it - zipwire and all! Muy Bien!
Stayed 12 nights in Aug 2023

10/10 Excellent

Alfonso

Liked: Cleanliness, staff & service
Muy buen sitio para descansar
Stayed 6 nights in Aug 2023

10/10 Excellent

Vera Nunes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito agradável , foi tudo espetacular, nada a apontar. Um sítio para voltar sem dúvida.
Stayed 5 nights in Aug 2023

10/10 Excellent

Mário

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Férias excelentes em família

Estive de ferias em família e adorei! A comida excelente os funcionários muito simpáticos. Qualquer um dos animadores conseguia que todos interagissem nas actividades! Espero voltar! Obrigada por tudo
Stayed 5 nights in Jul 2023

10/10 Excellent

VICTOR MANUEL

Liked: Cleanliness, staff & service, property conditions & facilities
Un lugar muy bueno para desconectar en familia. Muy cerca de la playa lo cual te permite disfrutar tanto de piscina como de playa. En el buffet se puede contar de una gran variedad de comidas. El personal es muy amable. Por poner un pero, creo que se tendría que controlar el gasto de agua en las instalaciones teniendo en cuenta la sequía que tenemos.
Stayed 2 nights in Jul 2023

10/10 Excellent

cor

Liked: Cleanliness, staff & service, property conditions & facilities
verry nice hotel,i will come back.
Stayed 1 night in Jun 2023

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time in this property and it was again great! Good food, friendly staff, excellent service and all very clean. I did feel that this time the entertainment was a bit slow for our age range, there was a big group of elderly people in the property and not many activities going on like we had the year before.
Stayed 3 nights in Jun 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mini férias

Estadia muito agradável. Todo o pessoal do hotel foi muito simpático. Bastante animação, tanto para adultos como para crianças. Fomos na versão tudo incluído, pelo que deu para descansar bastante. Experiência a repetir, certamente
Stayed 6 nights in Jun 2023

8/10 Good

FRANCISCO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena estancia

Buen Hotel para descansar unos días. El personal de recepción como del comedor excelentes
Stayed 2 nights in Jun 2023

6/10 Okay

Leonardo

Liked: Cleanliness, staff & service, room comfort

Bom resort. Nota 4 de 5

Resort bom. Para excelente falta um pouco mais de treinamento. A equipe se esforça bastante, mas pelo fato do resort funcionar dentro de um período sazonal, e eu ter me hospedado logo na volta da abertura, deixaram um pouco a desejar. acredito que estão tentando acertar. Já me hospedei em outro resort Iberostar e sei do potencial deles. Comida 4, Interatividade 4, Instalações 3, Quarto 4, Atendimento Garçons 3,5, atendimento recepção 4,5 (falta um sorriso para empatia do hóspede, se não fosse essa falta do “sorriso” seria 5), Piscina 4,2, Bar Piscina 4,8, Praia 2,5 (muitos peladões de plantão, o que é ruim para quem está com criança) praia não tem a ver com Resort, custo benefício 4.
Stayed 3 nights in May 2023

4/10 Poor

Ismael

Disliked: Amenities
las camas son muy incómodas, las dos noches dormimos fatal, la luz de la terraza no servia, el ascensor so servia solo tenian 1 de uso y habian unas lineas para usarlo, el aire acondicionado de la habitacion no servia, y la comida del buffet horrible!
Stayed 2 nights in May 2023