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Moose Hotel And Suites

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Luxury
VIP Access
4.0 star property
9.6

Exceptional

Elegant escape near downtown Banff

Modern updates and a prime location near downtown Banff define this beautiful hotel. Unwind in the rooftop hot tubs and sauna, or enjoy the cozy fire pit.

Popular amenities

  • Free WiFi
The current price is AED 1,643
AED 1,860 total
includes taxes & fees
28 May - 29 May

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Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 15 to 25 for adults, and CAD 15 to 25 for children
  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Moose Hotel And Suites have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Moose Hotel And Suites?

As of 24 May 2026, prices found for a 1-night stay for 2 adults at Moose Hotel And Suites on 28 May 2026 start from AED 1,643, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Moose Hotel And Suites pet-friendly?

Yes, Moose Hotel And Suites allows cats and dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of CAD 30 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Moose Hotel And Suites?

Check-in start time: 4 PM; Check-in end time: anytime.

What time is check-out at Moose Hotel And Suites?

Check-out is at 11 AM.

Where is Moose Hotel And Suites located?

Located in Downtown District, this spa hotel is within a 5-minute walk of Banff National Park Information Centre and Banff Lake Louise Tourism Bureau. Upper Hot Springs is 2.7 mi (4.4 km) away. Banff Station is 8 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.6

Exceptional

9.6

Cleanliness

9.4

Amenities

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 1976 out of 2493 reviews
Rating 8 - Good. 372 out of 2493 reviews
Rating 6 - Okay. 92 out of 2493 reviews
Rating 4 - Poor. 32 out of 2493 reviews
Rating 2 - Terrible. 21 out of 2493 reviews

Reviews

Verified

8/10 Good

Yasaman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very convenient. The hot tub is also nice
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Leanelle

Liked: Cleanliness, staff & service, property conditions & facilities
Great family stay
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Kweku

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location , roof tub hot tub was great
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Donald Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My parents had a lovely time at this hotel. The staff was super friendly and helpful. They kept this hotel very clean. My parents would definitely go back.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming to guests, clean and comfortable rooms.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Roberta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a beautiful suite and made the most of the rooftop hot tub. Very enjoyable stay.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Shannon Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel! Been coming here for years and the staff and rooms always deliver the coziest comfiest beautiful stay! Delicious restaurant at Pacini’s in the hotel! Perfect for a stay in Banff!
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hot tub and fireplace in town.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and helpful. Rooms and hot tubs were amazing
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

NADER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and suites. Friendly staff and clean facilities. Lots to do stuff in the hotel. Nice restaurant on site. Great location on Banff avenue with walking distance from everything
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Kelly Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay after spending all day on the slopes! perfect location in Banff. We loved the hot tubs on the rooftop as well as the fire pit and on site restaurant was very good especially for happy hour.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Jarrett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with some of the friendliest staff you can find.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely wonderful hotel. Beautiful facility, wonderful rooftop hot tubs, great restaurant and terrific rooms, mine had a fireplace and a private balcony. Very friendly staff. I will definitely stay here again while in Banff!
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Carly E.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful and well located place to stay in Banff.staff super helpful and rooms fantastic.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Roudaina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel and the staff is friendly , the room is clean but they don’t put water even for the coffee machine .
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Jeanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and friendly staff
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds are comfortable.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay. 2 bedroom suite was very spacious. Great location to town and ski bus.
Stayed 5 nights in Mar 2026
Verified

8/10 Good

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great 2 night stay, comfy beds, clean room accommodating and helpful staff. Only suggestion is to butter the toast for any breakfast room service order.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Moose Hotel is an excellent place to stay. I would highly recommend it. The rooms are quiet, clean and very nicely done. The roof top hot tubs are amazing! They have a great restaurant right on site too. Great location and a very short walk to all the shops and restaurants in “downtown” Banff.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the pools on the roof top. Can’t top that!
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Keri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
House keeping could have done a better job, but overall fantastic place to relax and unwind. Great location to walk to everything. Also great for wheelchair accessibility.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Vicky

Liked: Cleanliness, amenities, property conditions & facilities
Staff were great, the location is amazing and the amenities are wonderful
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked for the hot tubs and it was worth it. Beautiful view to wake to. Slept in and staff did not rush me out.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Sally-Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the room. It was a perfect fit for us. The location is great. Hot tubs are lovely but the pool is just ok. No over machine on our floor which was odd. Overall great stay.
Stayed 2 nights in Apr 2026