Hotel Windsor Suites Bangkok

4.5 star property
Luxury hotel with 3 restaurants connected to the convention center in Bangkok

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Hotel Windsor Suites Bangkok places travelers in the city's vibrant core, near Soi Cowboy and EmQuartier. Guests can enjoy aromatherapy, Swedish massage, or body treatments at Neva Spa, savor international dishes at three restaurants, and stay connected with in-room WiFi.

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot Tub
  • Parking available
  • Bar
  • Spa
  • Pool
  • Breakfast available

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About the neighborhood

Map
10/1 Sukhumvit 20 (Sainampueng), Sukhumvit Rd., Klongtoey, Bangkok, Bangkok, 10110

What's nearby

  • EmSphere Shopping Center - 3 min walk - 0.3 km
  • Soi Cowboy - 5 min walk - 0.5 km
  • Emporium - 7 min walk - 0.6 km
  • EmQuartier - 7 min walk - 0.6 km
  • Terminal 21 Shopping Mall - 9 min walk - 0.8 km

Getting around

  • Bangkok Makkasan Station - 4 min drive
  • Asok BTS Station - 7 min walk
  • Suvarnabhumi Intl. Airport (BKK) - 38 min drive

Restaurants

  • ‪ก๋วยเตี๋ยวไก่ สายน้ำผึ้ง - ‬2 min walk
  • ‪Reap Factory - ‬1 min walk
  • ‪Honey House - ‬5 min walk
  • ‪Bei Otto - ‬1 min walk
  • ‪Palm 18 - ‬4 min walk

About this property

Hotel Windsor Suites Bangkok

Luxury family-friendly hotel near Terminal 21 Shopping Mall
Near Emporium and Queen Sirikit National Convention Center, Hotel Windsor Suites Bangkok provides a coffee shop/cafe, a hair salon, and dry cleaning/laundry services. Indulge in aromatherapy, a body wrap, and a body scrub at Neva Spa, the onsite spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as car rentals on site and a bar.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool
  • Free self parking, plus extended parking (surcharge)
  • Buffet breakfast (surcharge), a free shopping center shuttle, and multilingual staff
  • An elevator, tour/ticket assistance, and meeting rooms
Room features
All 347 rooms include comforts such as air conditioning and bathrobes, as well as thoughtful touches like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with deep soaking tubs and free toiletries
  • 40-inch TVs with premium channels
  • Refrigerators, coffee/tea makers, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free shopping center shuttle
  • Free self parking on site
  • Extended parking on site (THB 400 per night)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: THB 400 for adults and THB 400 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • The Golden Palace
  • Windsor Cafe

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Hot tub
  • Outdoor pool
  • Sauna

Family friendly

  • Babysitting
  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center (48,438 square feet of space)
  • Meeting rooms

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • Elevator

More

  • 1 building
  • 33 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: THB 1000

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for THB 1000.0
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: THB 1000 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately THB 400 for adults and THB 400 for children
  • Airport shuttle fee: THB 2800 per vehicle (roundtrip)
  • Extended parking fee: THB 400 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: THB 1000 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Children under 7 years old are not allowed in the spa without adult supervision

Property is also known as

Bangkok Windsor
Bangkok Windsor Suites
Hotel Windsor Bangkok
Hotel Windsor Suites
Hotel Windsor Suites Bangkok
Windsor Bangkok Hotel
Windsor Hotel Bangkok
Windsor Hotel Suites Bangkok
Windsor Suites Bangkok
Windsor Suites Hotel
Windsor Suites

Frequently asked questions

Does Hotel Windsor Suites Bangkok have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Hotel Windsor Suites Bangkok pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Windsor Suites Bangkok?

Check-in start time: noon; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel Windsor Suites Bangkok?

Check-out is at noon. Late check-out is available for THB 1000 (subject to availability).

Does Hotel Windsor Suites Bangkok provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of THB 2800 per vehicle applies.

Where is Hotel Windsor Suites Bangkok located?

This family-friendly Bangkok hotel is located near the airport, within a 10-minute walk of EmSphere Shopping Center and Terminal 21 Shopping Mall. Emporium and Nana Square are also within 1 mi (2 km). Asok BTS Station is 7 minutes by foot and Sukhumvit Station is 9 minutes.

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Reviews

Hotel Windsor Suites Bangkok Reviews

7.8

Good

7.8

Cleanliness

8.2

Location

8.0

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 269 out of 997 reviews
Rating 8 - Good. 452 out of 997 reviews
Rating 6 - Okay. 184 out of 997 reviews
Rating 4 - Poor. 60 out of 997 reviews
Rating 2 - Terrible. 32 out of 997 reviews

Reviews

10/10 Excellent

isak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing!
Stayed 2 nights in Feb 2020

6/10 Okay

Verified traveler

Ok
Stayed 16 nights in Feb 2020

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Har bott på hotellet förut och uppskattar det , bra gym bra service och bra rum. Ligger väldigt bra till också. Är idag lite skavanker i pool området mm. Men dom har påbörjat renoveringen av hotellet. 👍👍
Stayed 6 nights in Mar 2020

8/10 Good

Kotatsu

Liked: Staff & service
Disliked: Property conditions & facilities
よいホテルでした。4日間泊まりましたが、まぁまぁ、清掃も行き届いていました。日本のテレビはNHKのみです。
Stayed 4 nights in Mar 2020

10/10 Excellent

delphine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Une vue exceptionnelle :)

L hôtel est très bien situé, le personnel est très sympa, la vue est magnifique, la literie confortable Un petit déjeuner excellent est varié et pour finir un accès piscine très agréable 😊
Stayed 3 nights in Mar 2020

6/10 Okay

Verified traveler

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Home tuoksahteli, remppaa tehtiin mutta paljon oli vielä remontoitavaakin, allasalue kiva
Stayed 4 nights in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
都心の割には、部屋が広く、景色が抜群でした。 設備は、建物と同様にそれなりに古さを感じました。
Stayed 2 nights in Feb 2020

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
To be fair, the property is old and rather tired, but is in the process of renovating and moving under the Accor umbrella. Things are a bit of a mess, but that should be sorted out by April 2020. The price per sq meter is the big attraction, as older properties like this have much bigger rooms (bigger than many new condos). One item, Bei Otto, the German place next door, is abusively loud, making it hard to sleep. You want to stay on the Soi 18 side to avoid this. On the good side, you can enter from either Soi 20 (main entrance) or Soi 18, which puts you much closer to the BTS and MRT for transit.
Stayed 6 nights in Feb 2020

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Det var fint
Stayed 2 nights in Feb 2020

6/10 Okay

mao, japan

Disliked: Amenities
デポジットをデビッドカードで2000B支払いホテルではサインで施設等、何も使いませんでした、受付の子は破棄するので大丈夫と言ってましたがまだデビッドカード口座に2000Bの返金がされてません!
Stayed 3 nights in Feb 2020

8/10 Good

Lisbeth

Liked: Staff & service, room comfort
.
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Alles war sauber die Lage ist sehr gut. Sehr freundliches Personal
Stayed 2 nights in Jan 2020

4/10 Poor

Peter Gjerka

Disliked: Property conditions & facilities

Old and used

One the positive side the hotel location are great. Only 500 m to Asok skytrain station. The hotel is on the webpage 4 star. In reality the hotel should not be rated higher than 2 stars. The only thing 4 star about this hotel, is that the price at the pool bar is the same as you will meet in 4 and 5 star hotels. 200 bath for a small beer + 10 % service. You will meet a extremly used hotel that proberly ones was nice, but now it realy need to be renovated. If you should pay more than 75 USD per night you can find better hotels. Hotels.com should change the 4,5 stars they rate the hotel. I was very disapointed. Normaly I trust Hotels.com
Stayed 3 nights in Jan 2020

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service

送迎依頼したが手配されていなかった。

はじめてのバンコクだった為、ホテルズドットコムの予約時、要望欄に英文で空港までの送迎を依頼し、私のメールアドレスを記載したのですが返信はありませんでした。 不安になりながら当日空港でお迎えの人を探しましたがいませんでした。 いくら待ってもいないので自力でタクシーに乗りました。 チェックインの際にも一切そのことには触れられませんでしたので完全に見落としたままのようでした。 ホテルの前には屋台があってよかったです。
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
The property reflects fading glory. Many of the fixtures and fittings are much in need of renovation and/or replacement.
Stayed 3 nights in Jan 2020

6/10 Okay

Tanvir

Disliked: Cleanliness

Need to be serviced!!

The property needs to really take care of the aroma or change the carpet... specially in the corridors. The smell is horrible and I would recommend everyone to check your floor before you are allocated a room at Check-in. Floor 27 is a definite NO for me. The smell is really bad and can make a person sick. Even the room needs to be serviced well. Over all I would give a 6 out of 10 for this property.
Stayed 2 nights in Jan 2020

8/10 Good

tsuyoshi

Liked: Cleanliness, staff & service

Good, でも中国人だらけ

全体的に良いでした。 しかし宿泊者が殆ど中国人で特に朝食時の状態が最悪。 もう少しマナー覚えないと。
Stayed 4 nights in Jan 2020

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Breakfast was not very good Hotel having work done on its entrance and reception
Stayed 2 nights in Jan 2020

10/10 Excellent

Johan Horst

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastisk poolområde centralt i Bangkok

Godt ophold hos Windsor, mit fortrukne hotel i Bangkok. Store rummelige værelser, daglig complimentary vand på flaske, god morgenmad. Fantastisk poolområde, med tilhørende stort og bredt træningsfaciliteter. Central beliggenhed, i kort gåafstand fra Asok bts. Gode spisesteder på samme gade. Hotellet er fleksible ift. at tilrettelægge ind- og udtjekning med flyforbindelser ud og ind fra Europa, mod et mindre beløb for henholdsvis tidlig/sen ind/udtjekning. Hotellet kan klart anbefales. Value for money.
Stayed 3 nights in Jan 2020

8/10 Good

Jpop

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
交通アクセスが最高に良い。近隣にいろんなカテゴリの飲食店も多く便利です。10数年毎月宿泊していますが、団体が増えたせいか、ロビーや朝食レストランでのマナーの悪さが気になることがありました。それ以外はスタッフ一同のサービスは昔と変わらず最高です。
Stayed 2 nights in Jan 2020

8/10 Good

Akio

Location, rate and quality of accommodation are so so for it’s price, however it sometimes takes time and irritate to check in and out at reception because of other guest who doesn’t care of other guests making a long row.
Stayed 2 nights in Jan 2020

8/10 Good

michael

Liked: Cleanliness, staff & service, room comfort
Centralt stora rum med underbar pool
Stayed 2 nights in Jan 2020

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, clean, good service.

I liked this place. The location was great, the room was huge. We had an executive room which came with free happy hour drinks in the evening. Breakfast was also good. I would stay here again.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It may sound petty, but the hotel has a super fast elevator. As it has 33 floors and many guests, this actually made a difference. The rooms are spacious and comfortable. The pool is very, very nice. Staff are helpful and quick to respond to requests. The location is great, with many shops and restaurants around.
Stayed 6 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotellin aula oli suuri ja tyylikäs. Huoneemme 25. Kerroksessa oli iso ja ikkuna oli seinän kokoinen, näkymä oli upea. Allasalue oli hieno ja uima allas oli iso, aurinkotuoleja oli vaikea saada enää klo 11 jälkeen aamulla kun aurinko alkoi paistaa altaalle. Aamupala oli laaja ja kaksi kokkia oli paistamassa pyynnöstä munia sekä omeletteja. Miinuksena oli, että huoneen minibaari oli tyhjä ja hotellin baarit sulkeutuivat turhan aikaisin.
Stayed 5 nights in Dec 2019