Skip to main content

InterContinental Bangkok Sukhumvit by IHG

Choose dates to view prices

Luxury
5.0 star property
8.8

Excellent

Modern elegance in urban tranquility

Amidst a bustling urban setting, this hotel offers a sleek, modern design with an inviting atmosphere. Unwind in the phenomenal infinity pool connected to the gym, or savor a fresh brew from your in-room coffee machine.

Popular amenities

  • Pool
  • Bar
  • Laundry
  • Gym
  • Housekeeping
The current price is AED 599
AED 705 total
includes taxes & fees
29 Nov - 30 Nov

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Premium Room, 1 King Bed, Club Lounge Access (High Floor)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Premium Room, 1 King Bed, Club Lounge Access (High Floor)

8.0 out of 10
Very good
(3 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Dining table
Smart TV
  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Accessible

1 bedroom, premium bedding, pillowtop beds, in-room safe

Classic Room, 1 King Bed, Accessible

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Smart TV
Pillow menu
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Presidential Suite, 1 King Bed

Highlights

Balcony or patio
Yard
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private plunge pool
  • 200 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

Premium Room, 1 King Bed

Highlights

Separate dining area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Smart TV
  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Room

1 bedroom, premium bedding, pillowtop beds, in-room safe

Classic Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Smart TV
Pillow menu
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Club Lounge Access (Dining)

Suite, 1 Bedroom, Club Lounge Access (Dining) | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 Bedroom, Club Lounge Access (Dining)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
  • 68 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Twin Bed

View all photos for Classic Room, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

Classic Room, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Smart TV
Pillow menu
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Twin Beds

View from room

Classic Room, 2 Twin Beds

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Smart TV
Pillow menu
  • 34 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed, Club Lounge Access (High Floor)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Junior Suite, 1 King Bed, Club Lounge Access (High Floor)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
  • 58 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Room, 2 Twin Beds (High Floor)

View from room

Classic Room, 2 Twin Beds (High Floor)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Smart TV
Pillow menu
  • 34 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed, Club Lounge Access

1 bedroom, premium bedding, pillowtop beds, in-room safe

Junior Suite, 1 King Bed, Club Lounge Access

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
  • 58 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room

1 bedroom, premium bedding, pillowtop beds, in-room safe

Premium Room

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Smart TV
Pillow menu
  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Room, 1 King Bed (High Floor)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Classic Room, 1 King Bed (High Floor)

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Smart TV
Pillow menu
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

You may also like

Ad
Children's play area - outdoor

Courtyard by Marriott Bangkok Suvarnabhumi Airport

Lat Krabang
  • Pool
  • Spa
  • Free airport shuttle
  • Parking included
9.6 out of 10, Exceptional, 480 reviews
The price is AED 577
AED 679 total
includes taxes & fees
9 Dec - 10 Dec
Courtyard by Marriott Bangkok Suvarnabhumi Airport

About the neighborhood

Map
10 Soi Sukhumvit 59, Sukhumvit Road,, Klongtan Nua, Watthana, Bangkok, 10110

What's nearby

  • Sukhumvit Road - 1 min walk - 0.0 km
  • Soi Thonglor Road - 3 min walk - 0.3 km
  • Gateway Ekamai Mall - 7 min walk - 0.6 km
  • Emporium - 2 min drive - 1.6 km
  • EmQuartier - 2 min drive - 1.6 km

Getting around

  • Bangkok Khlong Tan Station - 4 min drive
  • Thong Lo BTS Station - 4 min walk
  • Suvarnabhumi Intl. Airport (BKK) - 41 min drive

Restaurants

  • ‪Bangkok Marriott Hotel Sukhumvit - ‬2 min walk
  • ‪Octave Rooftop Lounge & Bar - ‬2 min walk
  • ‪Tichuca - ‬2 min walk
  • ‪แซว (Zaew) - ‬2 min walk
  • ‪Kinki - ‬2 min walk

About this property

InterContinental Bangkok Sukhumvit by IHG

Luxury hotel near EmQuartier
Located close to Emporium and EmSphere Shopping Center, InterContinental Bangkok Sukhumvit by IHG provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. Indulge in a Thai massage, reflexology, and a body scrub at The Spa by Harnn, the onsite spa. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour gym and a business center.
Additional perks include:
  • An indoor pool along with sun loungers
  • Free self parking
  • Full breakfast (surcharge), an electric car charging station, and a front-desk safe
  • A reception hall, concierge services, and an elevator
Room features
All 241 individually decorated rooms feature comforts such as premium bedding and pillow menus, as well as perks like laptop-friendly workspaces and air conditioning.
Other conveniences in all rooms include:
  • Reusable coffee/tea filters, recycling, and LED light bulbs
  • Bathrooms with hydromassage showers and designer toiletries
  • 55-inch Smart TVs with Netflix, streaming services, and premium channels
  • Wardrobes/closets, composting, and free infant beds

Similar properties

2 bars/lounges, rooftop bar, cocktail bar
Carlton Hotel Bangkok Sukhumvit
  • Pool
  • Spa
  • Kids pool
  • Parking included
9.6 out of 10, Exceptional, 1,555 reviews
The price is AED 554
AED 653 total
includes taxes & fees
7 Dec - 8 Dec
Carlton Hotel Bangkok Sukhumvit

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: THB 500 to 1,000 for adults and THB 250 to 499 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • AVA Brasserie
  • Rogues
  • THE LOBBY

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool

Family friendly

  • Dining table
  • In-room crib
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • Business center
  • Conference center (7,373 square feet of space)
  • Coworking space

Outdoors

  • Pool loungers

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Sports massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Accessible bathtub
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator (39 inch wide door)
  • Grab bar near toilet (50 inches high)
  • Hand-held showerhead
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Magnifying mirror
  • Sign language-capable staff
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Visual doorbell notification
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 34 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2023
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic drinking straws
  • Reception hall
  • Reusable cups
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Composting
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Individual decor
  • Laptop workspace
  • LED lighting
  • Office
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately THB 500 to 1000 for adults, and THB 250 to 499 for children
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

InterContinental Bangkok Sukhumvit by IHG Hotel
Intercontinental Bangkok Sukhumvit an IHG Hotel
InterContinental Bangkok Sukhumvit by IHG Bangkok
InterContinental Bangkok Sukhumvit by IHG Hotel Bangkok

Frequently asked questions

Does InterContinental Bangkok Sukhumvit by IHG have a pool?

Yes, this property has an indoor pool.

Is InterContinental Bangkok Sukhumvit by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at InterContinental Bangkok Sukhumvit by IHG?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at InterContinental Bangkok Sukhumvit by IHG?

Check-out is at noon.

Where is InterContinental Bangkok Sukhumvit by IHG located?

Located in Sukhumvit, this luxury hotel is within 1 mi (2 km) of EmQuartier, Emporium, and EmSphere Shopping Center. Terminal 21 Shopping Mall and Central Embassy are also within 3 mi (5 km). Thong Lo BTS Station is only a 4-minute walk and Ekkamai BTS Station is 7 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

InterContinental Bangkok Sukhumvit by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 55 out of 82 reviews
Rating 8 - Good. 13 out of 82 reviews
Rating 6 - Okay. 8 out of 82 reviews
Rating 4 - Poor. 1 out of 82 reviews
Rating 2 - Terrible. 5 out of 82 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sheraine

Liked: Amenities
The property was next to the sky train which made it very convenient to get around. The staff was courteous and very helpful to your desired needs. Rooms were very clean and comfortable and shopping was couple stops on the sky train.
Stayed 8 nights in Sep 2025

10/10 Excellent

Abrar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great atay

Brand new hotel. Would stay here again
Stayed 1 night in Jun 2025

10/10 Excellent

Abrar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Nice brand new hotel. Fast check in. Staff very amiable. Would give a 9/10 to this hotel
Stayed 1 night in Jun 2025

10/10 Excellent

Julianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property n centrally located
Stayed 4 nights in Apr 2025

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel and service, let down by hotels.com

Hotel is lovely, staff are excellent. Bar at the top of the hotel is stunning. Unfortunately, Hotels.com let us down as we are a family of 4, x2 adults, x2 children (15 & 11 years). The room was not big enough for 4 people and the bed certainly was not. The hotel told us the room is only for 2 adults, and that hotels.com have mis-sold. It meant the holiday was bitter-sweet.
Stayed 3 nights in Jul 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful and attentive hotel staff. The hotels is very modern and has luxurious decor. Rooms were very clean and well maintained, I felt very comfortable.

10/10 Excellent

Bert

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, friendly staff
Stayed 2 nights in Jan 2025

10/10 Excellent

Sharada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a wonderful comfortable stay !!
Stayed 3 nights in Dec 2023

10/10 Excellent

Ibrahim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place near from all far from traffic area
Stayed 2 nights in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to from the airport using the red line, blue and green line. Conveniently located to het around the city.
Stayed 1 night in Jan 2025

8/10 Good

Jaehee

Liked: Cleanliness, staff & service, amenities
( ) good size hotel, not too big and not too small, very friendly staff, good breakfast buffet (-) water temperature changes constantly from hot to cold then again hot to cold during shower; a bit annoying; terrible sewer smell in the elevator area in the lobby
Stayed 5 nights in Feb 2025

10/10 Excellent

Jocelyn Yan-Tung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very new and has a wonderful design. The rooms are spacious and well decorated. The breakfast was amazing and the staff were very friendly. As it was my birthday, the room was furnished with birthday balloons and a birthday pancake was presented to me at breakfast.
Stayed 1 night in Aug 2024

10/10 Excellent

Donn

Clean, modern, and exceptional service
Stayed 1 night in May 2024

6/10 Okay

Donn

Liked: Staff & service
Very inconvenient to the shopping district of Siam Paragon. Nothing much to do or see in this area.
Stayed 2 nights in Nov 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Intercontinental in Bangkok was beautiful! From the start of the greet! Everyone was so kind and welcoming. Breakfast was also amazing! The best part was the infinity pool connecting to the gym, phenomenal!
Stayed 2 nights in Jan 2024

10/10 Excellent

Ulrich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding 5 star hotel with super great service

Amazing 5 star hotel with great service and very professional staff. Everything is luxury. Very beautiful and comfortable room (we were staying in premium room), fantastic breakfast all fresh food. Outstanding view in the city and skyline from the 32th floor swimming pool ! We love it
Stayed 1 night in Apr 2024

10/10 Excellent

Tang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Entertainment

The hotel only have one restaurant with bar opening not much entertainment place or area
Stayed 3 nights in Mar 2024

10/10 Excellent

Ibrahim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing to add
Stayed 14 nights in Sep 2024

8/10 Good

Yew

Liked: Cleanliness, amenities, property conditions & facilities
Staff service levels were inconsistent and not reflective of a 5-star hotel. Further, quality and spread of breakfast can be improved.
Stayed 4 nights in Jun 2024

8/10 Good

yoshitaka

Liked: Cleanliness, staff & service, amenities
The facility is clean, but the pool was not as nice as I expected.
Stayed 4 nights in Dec 2023

6/10 Okay

Avi

Liked: Cleanliness, property conditions & facilities, room comfort
I ordered 7 rooms with king bed. I had a confermation on my order. We’ve got 2 rooms with king bed and 5 rooms with 2 queen bed. It makes hard feelings with the group.
Stayed 2 nights in Aug 2024

6/10 Okay

Coreen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was not nice, not much choices! Pillow is too soft. Plus point got coffee machine inside the room.The lobby was too small like a 3 star. We wanted to booked intercontinental Bangkok which looks and feels so much grand and luxury but clicked wrongly so ended here.
Stayed 2 nights in May 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Swimming pool seat not enough
Stayed 5 nights in Feb 2024

2/10 Terrible

Verified traveler

Disliked: Staff & service

$20,000 Hermes Kelly Bag stolen by Housekeeping!

Me and my wife recently stayed at the Intercontinental Bangkok Sukhumvit, and my experience was ruined by a shocking incident that raises serious concerns about the hotel’s safety and security. On July 18th, during our stay in room #2402, my $20,000 Hermes Kelly bag was stolen. We had checked out at 9:00 am but unfortunately my wife forgot her Hermes bag by the sofa. It was only when we arrived at the airport that she realized the bag was missing. We immediately contacted the hotel, yet we waited an unbelievable six hours for any response. The hotel management informed us that only two housekeepers had accessed our room after we left, and both denied involvement. Despite this, these employees are still working at the hotel, which makes me question the hotel’s commitment to guest safety. Even more concerning is the management’s lack of action. Their communication has been severely lacking, and they have refused to take any responsibility. Instead, they pushed all accountability onto their insurance company, which claimed that guests are solely responsible for their valuables. This incident begs the question: how can guests feel secure if their belongings aren’t safe even in their own rooms? Is the hotel’s safe the only place where valuables are protected? Shouldn’t guests expect their belongings to be secure throughout the hotel? I urge anyone considering a stay at the Intercontinental Bangkok Sukhumvit to think twice!
Stayed 5 nights in Jul 2024

2/10 Terrible

Jeffrey

Disliked: Cleanliness, amenities, property conditions & facilities
My wife and I stayed at this hotel and we had a terrible experience. The hallways smelled like mildew, seems like they had a water issue. Housekeeping does NOT change your sheets for clean ones, they put the same one back on. Housekeeping also stole $500 from inside my book bag, we contacted management, they came to our room, wrote down the details and took pictures. We were advised that they were going to investigate and get back to us. After this, the staff in the hotel were noticeably different with us, wouldn't look at us or greet us anymore. The next day, management slipped an envelope under our door, didn't even knock/call, the letter stated that they were not able to locate the money(which we figured) but that was basically it! No personal talk, no type of credit towards our stay, no upgrade, no discount. So unprofessional, I would not recommend this hotel to anyone!!
Stayed 5 nights in Nov 2025