Find hotels near Bank Street Promenade, Ottawa from AED 254

"The hotel seems very understaffed. The public garbage can on our floor was overflowing and no one emptied it in the whole time of our stay. There was a very obvious streak of dried liquid (like someone had drug a leaking garbage bag) down the hall for the entire time of our stay, that no one mopped. The same garbage was on the floor in the hall the entire time of our stay. We saw hotel staff on our floor but no one picked it up or bothered to clean the very obvious spill on the floor. It makes you wonder how often they wipe down common areas, elevator buttons, etc etc. or the rooms, as cleanliness did NOT seem to be a priority. The daytime front desk staff were also not helpful. The night staff seemed more helpful and customer service focused. Positives were the underground parking for $14/day and the hotel is in a great neighbourhood."

"Affordable price that met my essential needs."

"The breakfast was more than we anticipated. For having two hungry boys with me, the breakfast was a major money saver. We stayed in a suite that had to pull out couches that were Again perfect for two 18-year-olds, and a private room for me. The view was good from the 12th floor We were close to many restaurants and easy, easy walk to Parliament and surrounding area"

"Great location—right next to the Rideau Centre and ByWard Market. The room and shared spaces were clean and well kept. The unit is fully equipped with cooking essentials, including utensils, dishes, pots and pans, as well as a stovetop, oven, microwave, and dishwasher. The staff were friendly, welcoming, and helpful. The pool and gym are a nice bonus. It would be even better if parking and/or breakfast were included in the nightly rate."

"Having a full kitchen in downtown Ottawa is fantastic. 2nd time at ReStay and will book there whenever I’m back."

"The room was spacious and the kitchenette very convenient. Perfect location very close to the subway station. "

"Breakfast was average with limited choices. Lots of bagels and breads (all carbs), but they ran out of croissants on Saturday morning. Coffee was terrible, and instead of mugs, they gave you tiny cups without saucers. We were there from Saturday to Monday. Saturday and Sunday were chaotic. People had to queue up for the complimentary breakfast, which was not worth the wait. This hotel is not within walking distance of the Commissioners Park, where the Tulip Festival is. UberX fares cost about $8 -10. Tim Horton's is about a 5-minute walk, and Food Basics is across the street. There is a Baton Rouge restaurant about an 8-minute walk away. The pool is a good size, but we didn't try it. The fitness centre is adequate. We stayed in a spacious suite with a kitchen equipped with a full-size fridge, cooktop, dishwasher, and microwave. The bathroom has a bathtub/shower combo. Water leaks out of the shower curtain. However, it is nice that the vanity is outside of the toilet and bathtub/shower area, which is convenient. I prefer a shower stall with door. The bed is comfortable, but the pillows are not. Fortunately, we brought our own. The HVAC unit is very noisy, and it blew on my husband's head, making him very uncomfortable. Parking costs $25 per day. There is no streaming or movie channels like HBO. Also, no SportNet. No valet. No one greeted any guests on arrival. Overall, this is a minimalist hotel. You got the basics but nothing else."

"Room was clean, location is great and the staff are friendly. The curtains are a bit old and slightly torn, wish there are real glassware instead of plastic cups in the bathroom"

"Well located"