Does Casa Karina Hotel have a pool?

Yes, this property has an indoor pool.

Is Casa Karina Hotel pet-friendly?

No, pets are not allowed at this property.

Self parking is available for EUR 6 per day. Limited spots are available.

What time is check-in at Casa Karina Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime.

Does Casa Karina Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 190 per vehicle applies.

Are there all-inclusive benefits at Casa Karina Hotel?

Some rate plans available at this hotel are all-inclusive.

Where is Casa Karina Hotel located?

Set amidst the mountains, this ski-in/ski-out hotel in Bansko is within a 5-minute walk of Bansko Ski Resort and SkiBansko by Traventuria and close to winter sports such as skiing lessons. Bansko Gondola Lift and Vihren are also within 10 minutes.

Casa Karina Hotel Reviews, Deals & Photos 2025

8/10 Good

James

26 February 2024

Liked: Amenities

Nice facilities and excellent location

Stayed 3 nights in Feb 2024

10/10 Excellent

Irineos

3 August 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended for family and single travels.

Stayed 3 nights in Jul 2022

8/10 Good

Iosif

21 September 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Good place for rest.

Stayed 6 nights in Aug 2023

8/10 Good

Michael

27 March 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Close to the gondola, restaurants and bars. Decent service, clean and staff were friendly enough. Rooms qere sloghtly small if I'm being picky, otherwise a lovely stay

Stayed 4 nights in Mar 2024

10/10 Excellent

Hadrien

3 January 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

A very good stay! Definitely recommend it. Close to the gondola and the shops. Staff is very helpful. Very spacious room. Food is very good for half board option. The hotel falicities are pristine.

Stayed 7 nights in Dec 2023

8/10 Good

Joanne

15 February 2023

Liked: Cleanliness, staff & service, property conditions & facilities

This is an excellent hotel for its money-central location for everything-5 mins to Gondola, clean and warm rooms-housekeeping every day-we did half board which the food was good(we never expect fine dining in HB-but good varied choice) the only thing I would say is that the breakfast could be a little earlier 7am rather than 7.30am as it leaves very little time to eat before the Gondola opens at 8….but this wouldn’t stop me from staying here again-all in all a very good.

Stayed 5 nights in Feb 2023

8/10 Good

Verified traveler

30 June 2024

Liked: Cleanliness, staff & service

Friendly staff, internet speed needs upgrade

Internet is the room was very slow. Not sufficient for work and video conference. Thankfully no conference was in progress and I was able to use the conference facility for a day. This had higher Internet speed of 25Gb.Thank you to the manager for accommodating.

Stayed 7 nights in Jun 2024

8/10 Good

Verified traveler

19 January 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Check in staff really friendly. We had the luxury studio room which was very nice, very alpine feel to it - very spacious! Breakfast was ok, can be approved. Dinner was also ok, could have done with the food being warmer. Spa needs updating. However, overall experience was very pleasant. Very convenient location to the gondola.

Stayed 8 nights in Dec 2021

10/10 Excellent

Jiemeng

2 January 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable stay with great staff

Great location, very friendly and helpful staff. Will be going again on my next trip!

Stayed 6 nights in Dec 2021

6/10 Okay

Dan

4 April 2021

Liked: Staff & service

overall stay was dissapointing

overall stay was dissapointing regarding the expectations I had while watching the hotel's profile. I got my room about an hour after arrival (it was early check-in), but the romm contained NO TABLE to eat on or work on. The room was VERY dirty, and they did not supply the TA morning breakfast (it was under COVID restriction, so the guests need to eat it the room by early TA reservation from the hotel's restaorant. Since ther was no regular table in the room, you needed to eat sitting on the floor, as if you're in Japan...). The next day, after being very angry, they swiched my room to much better clean one, and organaized a plate of fruits, and allowed me to use the safe box without additional costs. later I asked for late check-out and was agreed, but then, a day before suddenly the whole hote was "fully booked" and I had to leave the room and to prepare my self after a day of ski in the showers of the spa, which were also dissapoiting. The Gym is ultra-old fashion, and the food at dinner was so bad I skipped it and went to eat out side. If you reserve a room here, do not waste on HB, do only B&B. So to summerize: the staff is nice and willing to assist, but the place itself and my overall experience were not so good, and probably skip this place next time should I return to Bansko.

Stayed 5 nights in Mar 2021

10/10 Excellent

Verified traveler

14 March 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

An excellent hotel with consistently high standards. The staff are polite, friendly and enthusiastic. The rooms are clean, warm and comfortable. The restaurant is vibrant and the food is splendid, always of a high quality. I cannot fault Casa Karina Hôtel.

Stayed 7 nights in Mar 2020

8/10 Good

Assaf

14 March 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Was greate, there is one think tot be improved

It was only one problem with check-in. We came to the hotel early, but we were not allowed to make the check-in. We returned at 2 pm and then there was a really big queue of people

Stayed 6 nights in Mar 2020

8/10 Good

Ayse

12 March 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Casa Karina did not disappoint us; it was a short walk to the Gondola, swimming pool/spa area was lovely and relaxing, staff were friendlier than whole of Bansko. Our room was spacious, temperature comfortable, with a powerful shower. Lack of wifi in the room did not bother us as it was very good in the loby. Food especially the main dishes could have been a little more creative. Short length of shower curtain in our room meant we couldnt stop water flooding into bathroom. Just small issues for excellent value. We certainly enjoyed our stay at Casa Karina and would stay there again.

Stayed 5 nights in Mar 2020

10/10 Excellent

Andrea

6 March 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super Preisleistungsverhältnis

Wir waren das 2.Mal im Casa Karina. Es hat uns wieder sehr gut gefallen. Große Zimmer, gute Betten, schöner Spa, nettes Personal und das Essen war wieder lecker. Aber... leider nicht warm genug. Schade. Dafür eine große Auswahl. Wir kommen gerne wieder.

Stayed 9 nights in Feb 2020

8/10 Good

Verified traveler

3 March 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for money

nice breakfast and dinner, clean spa and pool, good underground parking services, friendly staff, value for money

Stayed 2 nights in Feb 2020

8/10 Good

richard

4 February 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel very nice good location for everything skiing and everything very friendly would stay again without hesitation

Stayed 3 nights in Jan 2020

10/10 Excellent

Hakan

10 January 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sağolsun her türlü destek verildi çok merkezi

Stayed 5 nights in Jan 2020

4/10 Poor

Cristi

2 January 2020

Disliked: Cleanliness

The hotel and the receptionist was fine but the cleaners are not doing their job at all. In 8 days they didn’t changed the beddings at all, apart the towels which were changed daily, not cleaning anything and I had to ask them to hover the room and they didn’t look very happy. If I was staying 2,3 days I will understand but after 3 days maximum the room should be cleaned properly including changing the beddings. Regarding heating- there was only one small radiator in a studio which it wasn’t enough to warm up the room and specially near the window where was the sofa you could feel the cold from the window. Regarding Food- The food was the same every day to dry and not tasty. The soups were not warm, the tea selection wasn’t daily filled up. At the New Year Party we have been charged for 2 children 6and 7years old €90 and for what??? All the dishes were terrible. You could see that nearly all the other guests didn’t touch them. Overall we pay a lot for a four stars hotel but we get services for a budget hotel. We feel the they didn’t respect our money which we paid them there especially when you stay more than 2,3 days.

Stayed 8 nights in Dec 2019

6/10 Okay

Evangelos

7 November 2019

Liked: Staff & service

Απογοητευτικό

Απογοητευτικό Το διαμέρισμα πάρα πολύ μικρό, Τα ντουλαπια της κουζίνας κυριολεκτικά άδεια χωρίς ένα σκεύος αναπληρώνειΚαγκελάκια της κουζίνας κυριολεκτικά άδεια χωρίς ένα σκεύος οτιδήποτε... υπόψη ότι η γύρω περιοχές δεν έχει πάρκινγκ άρα + 10 λέβα για το πάρκινγκ που παρέχει το ξενοδοχείο επίσης στη ντουλάπα θα διαπιστώσετε ότι δεν έχει μπουρνούζι + 10 λέβα συνυπολογίσετε και σίγουρα θα προτιμήσετε κάποιο άλλο ξενοδοχείο όπως και εγώ την επόμενη φορά.

Stayed 1 night in Nov 2019

6/10 Okay

eyal

6 April 2019

Liked: Cleanliness, staff & service, property conditions & facilities

Disliked: Room comfort

decent hotel

I been there with friend for a ski vacation, the room was just fine for two people ... the beds was "low cost" single beds, at the shower the bath was installed too high relative to the douche .. not so comfortable easy for tall people. the food ( breakfast and dinner ) were great.

Stayed 4 nights in Mar 2019

6/10 Okay

Verified traveler

18 March 2019

Liked: Property conditions & facilities

Disliked: Cleanliness

Casa Karina was a nice, modern hotel to stay in. Amazing value for money with half board booking. Our room was big enough, the bathroom was a comfortable size. The beds weren't particularly comfortable and the bottom sheet was too small for the bed but it made do for the cost we paid. One the first few days I moved some of the furniture to fit the room being a twin rather than a double (2 beds pushed together). The amount of dust and dirt showed the room required a deep clean. I presumed this would have been done by the cleaners but I took until the 4th day when we put the please clean the room sign on the door when it was actually cleaned. The other times, the beds were made and the towels were changed. We had the same sheets for all 7 nights. I didn't seem clear as to whether we could drink the water, the receptionist said yes and yet they wouldn't give us water with dinner saying it wasn't good. We ended up buying water for the whole week. The food has some interesting choices, with some mornings there being a toaster and not on others. Dinner had a great salad selection, but left out pasta with bolognese next to it which wasn't under the heat? Didn't really understand that. The staff didn't seem particularly happy to be there, more attempting to try and catch you for taking food out of the food area? The 15mins free massage which comes with the booking was OK but not amazing, after your free massage you're then met with a hard sell. I don't think I would book again

Stayed 7 nights in Mar 2019

8/10 Good

lisa

3 March 2019

Liked: Staff & service

Good located hotel

We travelled as a family of four! Had a good time and would recommend!

Stayed 5 nights in Feb 2019

8/10 Good

Zoran, Serbia

16 February 2019

Liked: Amenities, property conditions & facilities

Restaurant was very good. Food is tasty. Loby is OK. SPA is OK. Location is OK. Maybe the ventilation in fitnes room should be better. And some of the equipment should be fixed. Im room the light should be better and the heating is hard to ajust.

Stayed 5 nights in Feb 2019

10/10 Excellent

Verified traveler

16 February 2019

Liked: Staff & service, amenities, property conditions & facilities

Easy location and spacious room excellent. Staff at breakfast could be more friendly.

Stayed 5 nights in Feb 2019

10/10 Excellent

Antoaneta

12 January 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A lovely place!

We had a great time at Casa Karina and we would definitely come back! The hotel is 5 mins walk to the Gondola. Perfect for skiers! The staff were very friendly. The food in the restaurant was very nice, varied and very reasonable price. The apartment was big and very warm,with a beautiful view over the mountains. The room had a big balcony with a table and two chairs. It needs some improvements(the shelf in the bathroom was not fixed properly and you couldn't use it). There was a lot of storage space in both rooms. Even though the room had a kitchenette (the oven, the extractor fan, the hob were brand new) there was no crockery or cutlery. But I am sure that if we have asked for some, they would have been provided. There was a kettle and 2 cups, tea and coffee provided. Every day, they would replenish 2 bottles of water , the tea and the coffee. The towels were changed every day. The bed sheet were changed twice in 9 days. The television was an old big box model and didn't have all the channels other rooms had. There is a pool, a sauna and a steam bath. The tiles around the pool, when wet, were very slippery. Two children fell while walking. The ladders into the pool were not secured. The area around the sauna and steam room was very wet and even though it was a sign saying the it us slippery when wet, it was dangerous to walk on. There was a children play room and an animator. The conclusion,small things need improvement, but we would definitely go back

Stayed 9 nights in Jan 2019

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