Overall, customer service, when I arrived was very nice. Welcoming, got me in a little early. It's an check out time. Downfall is the first morning. I woke up. Went and use the restroom pee to be exact. The toilet ended up overflowing, called the front desk guy, and he directed me, I had to come and get the toilet plunger to fix it myself. The beds need to be update uncomfortable you definitely feel thw springs