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"We have stayed at The Pines several times and have never been disappointed in the convenience of its location at Sunriver, the cleanliness of the rooms, and the friendliness of its staff."

"Plenty of space with three bedrooms and one with bunk beds. Not new but well maintained. Great location for Mr bachelor and not too far from bend. One bathroom is probably the only downside. "

"Room service is awful Every 3 days and you gotta request it and if they do it they only do a super soft cleaning which is removing the trash"

"We booked a stay for two adults and three children. We were given a room that only slept four people. We requested a rollaway bed and were told only suites were allowed to have an additional bed. So we requested a suite and were told none were vacant. The staff told us they would give us an extra blanket and pillow so someone could sleep on the floor. Which is absolutely disgusting and very poor customer service. The bedroom smelled like stinky feet and the walls around the shower had mold...

"Everything was great!"

"Hotel was clean and room was comfortable but there was constant humming and noise during the night from the pipes that was disturbing."

"I appreciate the clean rooms, comfortable beds and that I can walk to the Mill District shops and to the Hayden amphitheater."

"I appreciate the kitchen staff helping me fill my one gallon water canteen for the trip, as it was hot that day and I needed to bring extra. There’s a fee for parking on the premises! It was not obvious when I booked and I checked in late so I said I would be parking in the lot but it wasn’t reiterated to me that there would be a fee. Breakfast is good; the meat option wasn’t there both mornings I came down and I didn’t come down too late, so either they ran out (on a night of a popular concert...

"Front desk staff was very friendly and also informative. Overall stay there was great and entire hotel was well maintained and clean!"

"AC/heater came on and off about every 5 minutes throughout the night which kept us up. We would have shut it off but we had a baby sleeping in a pack and play and didn't want her to get cold. Otherwise, it was clean and adequate."