2/10 سيّئ للغاية
nicola a.
13 سبتمبر 2025
عناصر لم تنل الإعجاب: النظافة
This place was rough, and a pretty awful first experience using Vrbo. The check in was easy but there was nothing in the description about the 6 flights of stairs it took to get to the apt. The apt (basically a studio) looked nothing like the listing which was frustrating as we were pretty excited to stay at this place. Fine. The biggest issue was that there were absolutely zero towels. We searched everywhere (not that many places to look as the place was tiny and not stocked with anything). I reached out to the host right away and no response- I reached out several more times that day..and the next day...and the next. I also contacted vrbo and was told they would contact the host and get back to me, no one got back to me. We ended up using the sheet from the bed as a towel -as we desperately needed a shower after traveling 10 plus hours to get there. The shower was full of black mold and the doors dont shut properly so water got everywhere.I'm pretty dissapointed in Vrbo for not doing more about the situation and really upset with the host for not responding to what I think is a pretty standard and fair request. I was incredibly polite and patient in my messages so I don't understand why I was ignored.The rates for this place are low yes, but not low enough to not even have basic amenities, like towels and a clean shower..
nicola a.
أقام 3 ليالٍ في شهر سبتمبر عام 2025
